Server

Black Bear Diner; Reno (NV); On-site; USD 14,000 - 19,000; Full time

Job summary

Black Bear Diner in Reno, NV is seeking friendly servers to provide personalized dining experiences. You will welcome guests, present menus, and take orders with accuracy while using the POS system.

The role emphasizes timely food delivery, attention to guest satisfaction, and teamwork to ensure smooth service throughout shifts. Responsibilities include upselling specials, handling payments, maintaining clean areas, and ensuring guests leave satisfied and eager to return.

Qualifications

• Must be able to communicate with guests clearly.
• Basic math skills and ability to operate a POS system.
• Standing for long periods (up to 5 hours) and ability to lift up to 10 pounds.

Responsibilities

• Welcome and greet guests with a friendly demeanor.
• Inform guests of specials and feature items.
• Answer questions about food, beverages, and restaurant services.
• Take and input food and beverage orders into the POS system.
• Deliver meals and beverages promptly to tables.
• Assist with running orders from the pick-up window as needed.
• Maintain clean service areas and assist teammates as required.
• Prepare bills and present checks at appropriate times.
• Thank guests and invite them to return.

Skills

Verbal communication

Math proficiency

POS system experience

Job description

• Base Pay $12.00 - $12.00 / Hour
• Other Compensation Tips

Description

Summary of Position

Provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.

Specific Duties and Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and feature items.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system.
• Deliver food and beverages to guests in a timely matter.
• Run food orders from the pick-up window promptly regardless of which server placed the order.
• Perform side work at the start and end of each shift as assigned.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Pre-bus tables frequently.
• Prepare bill and present check to guest at appropriate point in service sequence.
• Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications/Conditions

• Possess verbal and language skills to understand and communicate with guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.