Server

Crooked Hammock Brewery; Raleigh (NC); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Growth opportunities

Travel opportunities

Team events

Employee appreciation

Leadership development

Job summary

Crooked Hammock Brewery is seeking a friendly and energetic Server to deliver an exceptional guest experience in a lively, beach-inspired setting. You will guide guests through our menu,Share stories, and showcase beer knowledge while delivering excellent service.

Responsibilities include greeting guests, taking accurate orders, and using our POS system. A strong teammate who can stand for long periods and lift up to 40 pounds will thrive here, with nights and weekends required.

Qualifications

• At least 1 year of fast-paced restaurant experience.
• Must be at least 18 years of age.
• Advanced knowledge of beer, wine and liquor.
• Basic math skills and ability to handle money and operate a cash register.
• Able to stand for long periods and lift up to 40 pounds.
• Flexibility to work nights and weekends.

Responsibilities

• Provide a “Perfect Beach Escape” for guests.
• Know guests by name and recognize regulars.
• Be the Crooked Hammock Beer Expert and know signature drinks.
• Tour menus, highlight features and suggest items.
• Take orders accurately and enter them into the POS system.
• Deliver food and beverages promptly and ensure guest satisfaction.
• Maintain a clean and inviting dining area.
• Promote the restaurant and provide farewell to guests.

Skills

Beer knowledge

Wine knowledge

Cash handling

Customer service

Communication

Tools

POS system

Job description

Summary of Position: At Crooked Hammock Brewery, o ur focus is on creating a welcoming, high-energy space where guests can gather, connect, and enjoy thoughtfully crafted food, beer, and hospitality that feels genuine and memorable.A Crooked HammockServer is a beer and food expert performing a live show daily. Servers are responsible for telling the Crooked Hammock story, making guests feel like they’ve escaped to a perfect destination, and showing them how to eat, drink, and be merry.Each server plays an essential role in creating an enjoyable, relaxed dining experience by delivering genuine hospitality, following the Crooked Hammock Steps of Service, and embodying our culture and values. Above all, servers must Enjoy the Ride!

Duties & Responsibilities

• Provide a “Perfect Beach Escape” for our guests
• Be aware of guest’s special needs, requests, and desires. Share guests requests, needs, likes, dislikes with the rest of the team.
• Be a guest recognition expert. Know our regulars by name.
• “Fuel” the beer passion that distinguishes our brand from the competition.
• Welcome and greet guests. Smile. Make eye contact. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Be a Crooked Hammock Beer Expert. Know everything about our craft beer and all of our signature drinks.
• Provide a Tour of our Menus. Highlight features and suggest specific menu items
• Do not be “just” an order taker. Answer questions appropriately. Take orders accurately.
• Be a story teller, make suggestions and guide the customer.
• Enter orders in our point-of-sale system quickly and accurately.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Constantly maintain a clean table and environment.
• Promote the restaurant.
• Prepare final bill, present check to guest, accept payment, accurately process charges.
• Provide appropriate farewells to all guests.
• Be the hardest working member of the team.
• Perform more than your share of side work at the start and end of each shift.
• Maintain clean service areas.
• Be a team player.
• Clear and reset dirty table.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Live the brand & be a brand ambassador; make decisions in the best interest of the restaurant at all times
• Must Enjoy the Ride!

Qualifications

• At least one year of restaurant experience at a fast-paced restaurant preferred;
• Must be at least 18 years of age
• Have advanced knowledge of beer, wine and liquor and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Must have flexibility in schedule to work nights and weekends

Compensation: This position pays$2.13/hour + tips with awesome employee perks.

La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe!

• Unlimited growth potential with salaried management opportunities
• Travel opportunities
• Team events & outings like our recent ski trip to the Poconos
• Employee appreciation events & seasonal parties
• Professional leadership development and continuous coaching, training, and mentorship

...and tons more! We’re firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe,