Host/Retail Associate

La Vida Hospitality; Raleigh (NC); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Unlimited growth potential

Travel opportunities

Team events & outings

Paddleboarding discounts

Leadership development and mentorship

Food, beverage & retail discounts

Wellness program

Paid time off for full-time hourly

Job summary

Crooked Hammock Brewery in Raleigh, NC is seeking a Host/Retail Associate to greet guests, manage seating, assist with retail, and promote our brand with a fun, energetic attitude. You’ll be part of a quick-pace team delivering a memorable “Enjoying the Ride” experience.

The role emphasizes hospitality, customer service, and sales, with base pay plus tips, and opportunities to grow with the team through events and promotions.

Qualifications

• Must be 18 years or older.
• Reliable transportation to work.
• Eligibility to work in the United States.
• Natural ability to make guests feel welcome and comfortable.
• Strong customer service and communication skills.
• Friendly, energetic, and fun personality with love for hospitality.
• Ability to stand for long periods (up to 8 hours) in a fast-paced environment.
• Basic math skills and experience handling transactions or willingness to learn.
• Attention to detail and organizational skills.
• Ability to lift up to 50 pounds.
• Schedule flexibility to cover responsibilities as needed.

Responsibilities

• Welcome guests with hospitality and upbeat energy.
• Manage seating flow and communicate availability.
• Ensure guests feel welcome from arrival to departure.
• Relay guest needs and special requests to the team.
• Keep guest areas clean and tables reset for smooth service.
• Send guests off with a friendly farewell and invitation to return.
• Assist guests with retail purchases (Crooked Hammock gear or six-packs to-go).
• Keep retail areas stocked and visually appealing.
• Stay up to date on Crooked Hammock beers, events, and promotions.
• Promote loyalty programs and special offers.
• Handle transactions accurately and keep cash flow smooth.

Skills

Hospitality

Customer service

Communication

Team player

Cash handling

Retail experience

Job description

Host/Retail Associate - Crooked Hammock Brewery

Summary of Position: As a Host/Retail Associate at Crooked Hammock Brewery, you’re the first face our guests see when they step into our backyard escape. Your job? Set the tone for a fun and laid-back experience, whether by greeting guests with a warm smile, managing seating flow, assisting with retail sales, or offering recommendations that make their visit unforgettable. If you love hospitality, enjoy a fast-paced environment, and get a kick out of making people feel at home, we’d love to have you on board! Must Enjoy the Ride! Our host/retail team members typically make between $18-25/hour on average given the base pay in addition to tip share. This position has awesome earning potential, paying $7.25/hr PLUS TIP SHARE!

Duties & Responsibilities

• Welcome guests with genuine hospitality, eye contact, and a relaxed, upbeat energy.
• Manage the flow of guests, communicate seating availability, and keep the vibes smooth.
• Make sure every guest feels comfortable and taken care of from the moment they arrive until they leave.
• Relay guest needs, seating preferences, and special requests to the team.
• Keep guest areas clean, including resetting tables and keeping the flow of service seamless.
• Send guests off with a friendly farewell and an invitation to return.
• Assist guests with retail purchases—help them pick the perfect Crooked Hammock gear or a six-pack to-go!
• Keep retail areas stocked, organized, and visually appealing.
• Stay up to date on Crooked Hammock beers, brand events, and promotions.
• Promote our loyalty programs and special offers.
• Handle transactions with accuracy and keep the cash register flowing smoothly.
• Maintain a professional yet fun attitude that embodies the Crooked Hammock spirit.
• Keep an eye out for any security concerns and communicate with the team as needed.
• Work as part of an energetic team to create a seamless and enjoyable experience for guests.
• Be a true brand ambassador—make decisions that reflect the heart and soul of Crooked Hammock Brewery!

Qualifications

• Must be at least 18 years of age
• Reliable transportation to and from work
• Eligibility to work in the United States
• A natural ability to make people feel welcome and comfortable
• Strong customer service and communication skills
• A friendly, energetic, and fun personality with a love for hospitality
• Ability to stand for long periods (up to 8 hours) in a fast-paced environment
• Basic math skills and experience handling transactions (or a willingness to learn)
• Attention to detail and organizational skills
• Ability to lift up to 50 pounds
• Flexibility of schedule to assume responsibilities as needed; ability to balance personal and professional life

Compensation

This position pays $7.25/hour + tips and offers awesome employee perks, averaging between $18/25/hour. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe!

• Unlimited growth potential with salaried management opportunities
• Travel opportunities
• Team events & outings
• Local lifestyle perks like paddleboarding & kayaking discounts
• Professional leadership development and continuous coaching, training, and mentorship
• Food, beverage & retail discounts
• Benefits for salaried team and paid time off for full-time hourly employees
• Celebrate Wellness program dedicated to supporting employee wellness

…and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe,