Server

Hilton Garden Inn Portsmouth; Portsmouth (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan - Island Hotels

Paid Sick and Vacation Time

Employee Assistance Program

Free/Discounted room nights

Family Leave

Job summary

Hilton Garden Inn Portsmouth is seeking an adaptable Server to be a key guest reference while preparing and serving made-to-order food and beverages. The role requires a flexible schedule to meet guest needs.

You'll work with a friendly team to deliver a warm dining experience, handle orders, maintain clean service areas, and assist with breakfast service. If you thrive under pressure, apply to join Island Hospitality's supportive hospitality family.

Qualifications

• Excellent guest service and communication skills.
• Ability to stay calm in busy dining periods.
• Willingness to assist guests with IDs and responsible beverage service.
• Team player with initiative and reliability.
• Passion for hospitality and a positive attitude.

Responsibilities

• Take guest orders and serve food and beverages.
• Ensure a welcoming dining experience from start to finish.
• Assist with restocking breakfast service areas and maintaining cleanliness.
• Attend to guest requests and resolve issues promptly.
• Adhere to safety and sanitation standards.

Skills

Team player

Initiative

Guest service

Stress management

Problem solving

Availability for flexible hours

Job description

Description

Our team is now seeking an adaptive team player to work at our property! As a Server, you will be a key reference for guests while preparing and serving made-to-order food and beverage products.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

• Taking guests' orders and delivering food
• Ensuring a wonderful dining experience from beginning to end
• Receiving food and beverage orders and ensuring breakfast service space remains well-stocked at all times
• Cleaning and sanitizing tables, countertops, and floors after each service

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service
• Ability to help validate customers' IDs and monitor all beverage consumption

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program:

How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.