Server

State Of Play; Philadelphia (Philadelphia County); On-site; USD 390,000 - 999,000; Part time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

401k and other savings options

Employee Discount

Job summary

State Of Play is hiring a Server in Philadelphia. The role involves delivering exceptional customer service, training new staff, and maintaining high standards in a fast-paced environment.

We require a minimum of 2 years of experience, current food handlers and alcohol certification, with flexible availability. Additional benefits include hourly pay plus tips, as well as medical, dental, and vision insurance for eligible employees.

Qualifications

• Current food handlers and alcohol certification maintained through employment.
• Minimum of 2 years’ experience preferably within a high-volume environment.
• Able to stand and/or walk for long periods of time.

Responsibilities

• Deliver exceptional service by understanding guests’ preferences.
• Use the till system responsibly and ensure accurate transactions.
• Proactively anticipate guest needs for a smooth experience.
• Train new servers to uphold company standards.

Skills

Customer service

Communication skills

Food safety knowledge

Team collaboration

Job description

Job Details

Title: Server
Location: 15E65 - Flight Club Philadelphia, Philadelphia, PA 19102
Position Type: Part Time
Salary Range: $2.83 - $7.25 Hourly
Department: Front of House
Reporting To: FOH Manager
FLSA Status: Non-exempt

Responsibilities

Listen to the Customer

• Deliver exceptional service by understanding guests’ preferences and responding promptly to their needs, leveraging full knowledge of menus, packages and alcohol policies.
• Build rapport with guests through excellent communication skills and a welcoming attitude.

Be Respectful of Company Resources

• Use the till system responsibly, ensuring accurate transactions and minimizing errors.
• Adhere to pre-order processes to reduce waste and streamline operations.

Show Urgency

• Execute opening and closing procedures efficiently, ensuring all sections are prepared for service and cleared at the end of the day.
• Proactively anticipate guest needs and act quickly to ensure a smooth and enjoyable experience.

Create Positive Energy

• Foster a welcoming and enjoyable atmosphere for both guests and colleagues by maintaining a positive attitude during service.
• Train new servers to uphold company standards and contribute to a collaborative, high-performing team.

Must be able to pass exams with a 90% or better in each of the following categories:

• Food and Beverage
• All issued training testing throughout employment

Requirements & Minimum Qualifications

• Current food handlers and alcohol certification maintained through employment
• Minimum of 2 years’ experience preferably within a high-volume environment
• Available to work various shift times and days, including weekends and holidays
• Able to stand and/or walk for long periods of time
• Ability to lift over 50+ lbs. if necessary
• Authorized to legally work in the US

Server Compensation & Benefits

• Hourly pay of $2.83 plus tips
• Ability to enroll in Medical, Dental, Vision and other insurance benefits (for employees who maintain full-time status)
• Paid Time Off, Sick Time, and Paid Holiday (may vary depending on state and local laws)
• Ability to enroll in 401k, Medical FSA, Commuter benefits, etc.
• Employee Discount: 50% your total bill for you and up to five guests.

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.

Equal Opportunity Statement: Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.