Server

Grotto Pizza, Inc.; Ocean City (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

Grotto Pizza, Inc. is seeking a server to provide exceptional dining room service in Ocean City, Maryland. The ideal candidate will have strong verbal and interpersonal skills, be able to efficiently coordinate guest meals, and possess a basic understanding of computer operations. Must be at least 18 years old and obtain ABCC certification. This role involves taking orders, serving food, and maintaining cleanliness in dining areas, all while ensuring a positive guest experience.

Qualifications

• Must be 18 years old.
• Extensive knowledge of Grotto Pizza menu, recipes, and guest service procedures.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist guests in a prompt and professional manner.
• Efficiently coordinate dining guests' meals.
• Accurately enter all guest orders into the POS system.

Skills

Verbal communication skills

Interpersonal skills

Organizational skills

Time-management skills

Basic math skills

Basic computer skills

Ability to perform under pressure

Education

Some secondary education

ABCC certification

Job description

Description

To provide exceptional dining room service by coordinating the guests’ experience in order to ensure the accurate and timely delivery of orders in a comfortable atmosphere. The server works under the Front of the House Manager’s general direction. The server is responsible for accurately taking, processing, and serving dining room guests’ orders.

Essential Duties

1. Greet and assist guests in a prompt, friendly, and professional manner.
2. Clearly write down all guest orders using proper notation and requesting all pertinent information.
3. Efficiently and effectively coordinate dining guests’ meals through all aspects including initial greeting, food timing and receiving, and table completion.
4. Accurately enter all guest orders into the POS system.
5. Consistently and thoroughly complete the Nine Steps of Service.
6. Assist in the preparation of specific menu items.
7. Know and uphold proper safe food handling, safety, and sanitation standards while preparing and serving food.
8. Clean, stock, and sanitize the serving areas, any assigned sections, and all related equipment.
9. Assist in the training of new servers and/or bartenders.
10. Perform other duties as assigned by the supervisor or manager including store specific opening, closing, and side work procedures.

Requirements

Education: Some secondary education.

ABCC certification.

Age: Must be 18 years old.

Knowledge, Skills, and Ability

1. Excellent verbal communication and interpersonal skills.
2. Must be able to speak English fluently.
3. Ability to maintain calm under pressure and to perform in a stressful environment.
4. Excellent organizational and time-management skills.
5. Ability to accurately, quickly, and simultaneously perform multiple tasks
6. Basic computer operating skills
7. Ability to read.
8. Ability to write.
9. Ability to understand and implement written and verbal instructions.
10. Basic math and money handling skills.
11. Stamina to stand up to 5 hours at a time.
12. Ability to lift, bend, stoop, and walk at a moderate pace.
13. Strength to frequently lift and carry up to 20lbs.
14. Ability to work in a fast-paced environment.
15. ABCC certification within 30 days of employment where applicable.
16. Extensive knowledge of Grotto Pizza menu, recipes, policies, preparation and presentation standards, and guest service procedures.