Server

Grotto Pizza, Inc.; Columbia (MD); On-site; USD 25,000 - 35,000; Full time

Job summary

Grotto Pizza, Inc. is seeking a dedicated server in Columbia, Maryland. Responsibilities include greeting guests, taking orders accurately, ensuring timely delivery, and maintaining cleanliness. Applicants should have some secondary education, be at least 18 years old, and possess excellent communication and multitasking abilities. ABCC certification is a requirement within the first month of employment. This position offers the opportunity to work in a fast-paced and friendly environment.

Qualifications

• Must be 18 years old.
• ABCC certification within 30 days of employment where applicable.
• Ability to stand for up to 5 hours.

Responsibilities

• Greet and assist guests in a prompt and professional manner.
• Accurately take and process guest orders.
• Ensure safe food handling and sanitation standards.

Skills

Excellent verbal communication

Customer service skills

Basic math skills

Ability to multitask

Education

Some secondary education

ABCC certification

Job description

Description

To provide exceptional dining room service by coordinating the guests’ experience in order to ensure the accurate and timely delivery of orders in a comfortable atmosphere. The server works under the Front of the House Manager’s general direction. The server is responsible for accurately taking, processing, and serving dining room guests’ orders.

Essential Duties

1. Greet and assist guests in a prompt, friendly, and professional manner.
2. Clearly write down all guest orders using proper notation and requesting all pertinent information.
3. Efficiently and effectively coordinate dining guests’ meals through all aspects including initial greeting, food timing and receiving, and table completion.
4. Accurately enter all guest orders into the POS system.
5. Consistently and thoroughly complete the Nine Steps of Service.
6. Assist in the preparation of specific menu items.
7. Know and uphold proper safe food handling, safety, and sanitation standards while preparing and serving food.
8. Clean, stock, and sanitize the serving areas, any assigned sections, and all related equipment.
9. Assist in the training of new servers and/or bartenders.
10. Perform other duties as assigned by the supervisor or manager including store specific opening, closing, and side work procedures.

Requirements

Education: Some secondary education.

ABCC certification.

Age: Must be 18 years old.

Knowledge, Skills, and Ability

1. Excellent verbal communication and interpersonal skills.
2. Must be able to speak English fluently.
3. Ability to maintain calm under pressure and to perform in a stressful environment.
4. Excellent organizational and time-management skills.
5. Ability to accurately, quickly, and simultaneously perform multiple tasks
6. Basic computer operating skills
7. Ability to read.
8. Ability to write.
9. Ability to understand and implement written and verbal instructions.
10. Basic math and money handling skills.
11. Stamina to stand up to 5 hours at a time.
12. Ability to lift, bend, stoop, and walk at a moderate pace.
13. Strength to frequently lift and carry up to 20lbs.
14. Ability to work in a fast-paced environment.
15. ABCC certification within 30 days of employment where applicable.
16. Extensive knowledge of Grotto Pizza menu, recipes, policies, preparation and presentation standards, and guest service procedures.