Server

Five Iron Golf NYC LLC; New York; Hybrid; USD 13,776 - 17,908; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working are included for 0

Meals while working are included for 0

Job summary

Five Iron Golf NYC LLC is seeking a part-time Server in New York to elevate guest experiences across its venues. You will guide guests through the menu, upsell when appropriate, take accurate orders, and ensure timely service in a fast-paced setting.

Join a team focused on friendly service in a hospitality-driven environment, maintain knowledge of offerings, handle POS payments, and help keep dining and gaming areas clean and welcoming.

Qualifications

• Server or hospitality experience is encouraged but not required.
• Ability to work in a fast-paced environment and with a team.
• Proficient verbal and written communication skills.
• Willingness to obtain proper licensing/certifications for the location.

Responsibilities

• Follow Five Iron standards for guest engagement, upsell, and create a lively atmosphere.
• Accurately take food and drink orders.
• Serve food and beverages in a timely and courteous manner.
• Maintain knowledge of menu items and promotions; present menus and answer questions.
• Monitor guest experience and promptly address concerns.
• Use POS terminals to enter orders and process payments accurately.
• Keep golf simulators, tables, chairs, and surrounding areas clean and presentable.
• Check in with guests during their booking to ensure satisfaction.
• Maintain knowledge of technology, products, and promotions.

Skills

Upbeat energy

Positive attitude

Fast-paced teamwork

Verbal and written communication

Hospitality experience encouraged

Job description

Description

Backed by Callaway Golf and Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

The Server at Five Iron Golf goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales.

Responsibilities include, but are not limited to, the following:

• Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere
• Accurately take food and drink orders
• Serve food and beverages in a timely and courteous manner
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items, and make recommendations
• Monitor guests' experience and promptly address any concerns
• Use point-of-sale terminals to enter orders and process payments accurately
• Ensure the golf simulators, tables, chairs, and surrounding areas are clean and presentable
• Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
• Maintain up-to-date knowledge of all of our technology, additional products, and promotions
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed

Required Qualifications:

• Server and/or hospitality experience encouraged but NOT required
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast-paced environment and work with a team
• Ability to stand, walk, and bend for long periods of time
• Ability to obtain proper licensing and certifications for the location
• Proficient verbal and written communication skills
• Ability to lift up to 50 lbs

Benefits (*applies only to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free

Pay: $11.35/hr + tips

Job Type: Non-exempt, Part-time

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.