Server

Five Iron Golf Cleveland LLC; Shaker Heights (OH); On-site; USD 1,378,000 - 2,066,000; Part time

Benefits offered by this job

Meals while working are included for a

Job summary

Five Iron Golf Cleveland LLC seeks a friendly part-time server to join our indoor golf and entertainment venue in Shaker Heights, OH. You will greet guests, take orders, serve food and drinks, and help drive guest satisfaction.

Responsibilities include upselling, maintaining a clean dining area, handling payments with a POS, verifying ages, and collaborating with a fast-paced team during nights and weekends. Prior hospitality experience is encouraged but not required.

Qualifications

• Server/hospitality experience encouraged but NOT required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and with a team.
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere.
• Accurately take food and drink orders.
• Serve food and beverages in a timely and courteous manner.
• Maintain extensive knowledge of our food and beverage offerings; present menus and make recommendations.
• Monitor guests' experience and promptly address any concerns.
• Use POS terminals to enter orders and process payments accurately.
• Ensure the golf simulators, tables, chairs and surrounding areas are clean and presentable.
• Check in with guests throughout their booking to ensure satisfaction.
• Maintain up-to-date knowledge of all of our technology, products, and promotions.
• Follow all health and safety regulations regarding food handling and alcohol service.
• Verify guests' legal drinking age.
• Assist with closing duties as needed.

Skills

Upbeat energy

Positive attitude

Teamwork

Communication skills

Physical stamina

Hospitality experience (preferred)

Job description

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process, make golf inclusive and accessible for all.

The Server at Five Iron Golf goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales.

Responsibilities include, but are not limited to, the following:

• Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere
• Accurately take food and drink orders
• Serve food and beverages in a timely and courteous manner
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items, and make recommendations
• Monitor guests' experience and promptly address any concerns
• Use point-of-sale terminals to enter orders and process payments accurately
• Ensure the golf simulators, tables, chairs, and surrounding areas are clean and presentable
• Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
• Maintain up-to-date knowledge of all of our technology, additional products, and promotions
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed

Required Qualifications:

• Server and/or hospitality experience encouraged but NOT required
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast-paced environment and work with a team
• Ability to stand, walk, and bend for long periods of time
• Ability to obtain proper licensing and certifications for the location
• Proficient verbal and written communication skills
• Ability to lift up to 50 lbs

Benefits (*applies only to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free

Pay: $5.50/hr + tips

Job Type: Non-exempt, part-time

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.