Server/Bartender

Five Iron Golf Cleveland LLC; Cleveland (OH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

401(k)

Free meals while working

Job summary

Five Iron Golf Cleveland LLC is seeking a Server/Bartender to deliver exceptional hospitality at its gaming-forward venue. This role involves guiding guests through the menu, upselling, and providing friendly service at the bar and simulators, contributing to guest satisfaction and sales.

The position is part-time with nights and weekends required. Health, dental, and vision insurance options, short-term disability, and a 401(k) are available to full-time staff.

Qualifications

• Server/bar experience encouraged but NOT required.
• Upbeat energy, enthusiasm, and positive attitude.
• Ability to work in a fast-paced environment and as part of a team.
• Ability to obtain proper licensing for the location.
• Meet state minimum age to bartend.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Manage inventory and order supplies to ensure bar is well-stocked
• Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready
• Create fresh and new ideas for specials, cocktails, and promotions.
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
• Maintain up-to-date knowledge of all of our technology, additional products, and promotions
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed

Skills

Hospitality experience

Upselling

Communication skills

Team player

Physical ability (lift 50 lbs)

Job description

Description

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

The Server/Bartender at Five Iron Golf goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales.

Responsibilities include but are not limited to the following:

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Manage inventory and order supplies to ensure bar is well-stocked
• Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready
• Create fresh and new ideas for specials, cocktails, and promotions.
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
• Maintain up-to-date knowledge of all of our technology, additional products, and promotions
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
• Assist with closing duties as needed

Required Qualifications:

• Server, bar, and/or hospitality experience encouraged but NOT required.
• Upbeat energy, enthusiasm, and positive attitude.
• Ability to work in a fast-paced environment and as part of a team.
• Ability to stand, walk, and bend for long periods of time.
• Ability to obtain proper licensing and certifications for the location.
• Meet state minimum age to bartend.
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs.

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free

Pay: $5.50/hr + tips

Job Type: Non exempt, Part-time

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.