Server

Mattos Hospitality; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading restaurant in New York City, under Mattos Hospitality, seeks an enthusiastic Server with a passion for customer service. The role entails ensuring customer satisfaction through attentive service during lunch and dinner shifts. Join a dynamic team where your contributions are valued and rewarded with comprehensive benefits and growth opportunities.

Benefits

Medical, Dental and Vision insurance

Personal and Sick Paid Time Off

Discounted Gym Membership

Dining Discounts in all restaurants

Qualifications

• Experience in providing high-quality service to guests.
• Ability to handle customer concerns and complaints.

Responsibilities

• Manage the guest’s overall dining experience with prompt service.
• Take and accurately process guest orders.

Skills

Customer service

Attention to detail

Job description

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This range is provided by Mattos Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$11.00/hr - $11.00/hr

Altro Paradiso Is Hiring An Experienced Full-Time Server

From globally acclaimed chef Ignacio Mattos, Altro Paradiso is an Italian restaurant in the heart of SoHo and an essential New York City dining destination. The restaurant’s menu draws inspiration from several Italian regions, celebrating timeless craftsmanship throughout, while the room’s high ceilings and glimmering brass bar contribute to a lively nightly atmosphere. Since opening in 2016, Altro has garnered many devoted regulars, ranging from neighborhood residents to travelers who treat the restaurant like a second home whenever they’re in town.

Altro Paradiso Is Hiring An Experienced Full-Time Server

From globally acclaimed chef Ignacio Mattos, Altro Paradiso is an Italian restaurant in the heart of SoHo and an essential New York City dining destination. The restaurant’s menu draws inspiration from several Italian regions, celebrating timeless craftsmanship throughout, while the room’s high ceilings and glimmering brass bar contribute to a lively nightly atmosphere. Since opening in 2016, Altro has garnered many devoted regulars, ranging from neighborhood residents to travelers who treat the restaurant like a second home whenever they’re in town.

A server is responsible for managing the guest’s overall dining experience by providing prompt, attentive table service. This role will support the guests’ dining experience and will be in communication with service and kitchen team and serving guests in an efficient manner.

Lunch, Dinner And Weekeend Availability Is Required

Key Focus

• Take guest orders in an accurate and orderly manner.
• Make educated menu recommendations to guests.
• Ensure all food and beverage orders are fulfilled and uphold quality.
• Provide attentive and quality service to all guests during their experience.
  
  

Guest Service

• Ensure all guests consistently receive courteous and efficient service.
• Respond positively and promptly to customer concerns and complaints.
• Maintain guest satisfaction by monitoring and evaluating food beverage and service offerings.
• Communicate any food allergy or special nutrition needs to kitchen staff.
• Maintain a welcoming and orderly restaurant environment.
• Build relationships with repeat guests.
  
  

Personnel

• Ensure compliance with occupational, health, and safety standards.
• Participate actively during pre-shift meetings.
• Participate in restaurant service and team trainings.
• Ensure consistent communication with team members, management, and the kitchen during service.
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.
  
  

Company Values

• Understand that we require a positive and respectful attitude in the workplace
• Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.
  
  

Benefits

• Medical, Dental and Vision insurance for full time employees
• Commuter Benefits
• Personal and Sick Paid Time Off
• Discounted Gym Membership
• Company Parental Leave
• Dining Discounts in all Mattos Hospitality restaurants
• Wellness Program
• Employee Assistance Program
  
  

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.
  
  

The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or remove duties and responsibilities at its discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

At Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement.

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws

More detail about Altro Paradiso part of Mattos Hospitality, please visit https://culinaryagents.com/entities/40324-Altro-Paradiso

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Restaurants

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