Server

Big Bad Breakfast; Murfreesboro (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in Murfreesboro, TN is seeking enthusiastic hospitality professionals to join our team as a service member. You will deliver exceptional dining service, greet guests, answer questions about the menu and promotions, and operate POS systems with a friendly, efficient approach.

We offer a flexible schedule, training and development opportunities, and advancement potential. Expect competitive hourly pay with tips, plus employee discounts and free uniforms as part of our benefits.

Qualifications

• Experience delivering friendly, efficient guest service.
• Ability to handle multiple tables and tasks in a fast-paced environment.
• Strong communication and problem-solving to address guest needs.

Responsibilities

• Deliver exceptional dining service guiding guests with urgency and professionalism.
• Warmly greet guests and engage with a positive demeanor.
• Resolve guest concerns with solutions prioritizing satisfaction.
• Answer questions about menu and promotions, using product knowledge.
• Use promotional strategies to enhance guest experience and sales.
• Follow health, safety, and allergy protocols and training requirements.
• Operate POS systems and handle multiple payment types.
• Maintain sanitation standards and cooperate with team and policies.
• Perform additional duties to keep restaurant running smoothly.

Skills

Guest service

POS proficiency

Communication

Multitasking

Team collaboration

Food safety awareness

Tools

POS systems

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us

BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Estimated pay

• Estimated pay: $20-$25 per hour (includes hourly wage plus tips; actual earnings may vary.)**

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant's menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.