Server

Big Bad Breakfast; Brentwood (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast seeks friendly, energetic staff to deliver exceptional service across a busy dining room. You will greet guests, take and settle orders, and assist with menu knowledge and promotions. The role requires flexible availability, strong communication, and the ability to multitask in a fast-paced brunch environment.

Training is provided, with emphasis on hospitality, safety, and teamwork. This on-site position offers opportunities for advancement and a dynamic work culture in a

Qualifications

• Provide efficient and friendly service to guests in a dining area.
• Record and settle guest orders accurately and handle transactions per policy.
• Work flexible hours including nights, weekends, and holidays.
• Safely carry food and beverages and handle equipment properly.
• Communicate clearly and follow written and spoken instructions.
• Multitask effectively in a fast-paced restaurant environment.
• Stay adaptable in tight spaces and varying noise/temperature conditions.
• Stand and walk for the shift and lift up to 50 pounds.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction with urgency and professionalism.
• Warmly greet guests on arrival and engage them with a positive demeanor.
• Use problem solving to address guest concerns and provide solutions.
• Answer questions about the menu and ongoing promotions.
• Utilize promotional strategies to boost sales and guest experience.
• Follow service steps, allergy protocols, and dietary restrictions for safety.
• Operate POS systems and payment terminals proficiently.
• Adhere to health and safety regulations and maintain sanitation standards.
• Engage with team and follow Employee Handbook policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Efficient service

Friendly service

Cash handling

Flexible hours

Strong communication

Multitasking

Adaptability

Mobility

Tools

POS systems

Payment terminals

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us

BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Estimated pay

• Estimated pay: $20-$25 per hour (includes hourly wage plus tips; actual earnings may vary.)

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.