Server

The Food Shack; Middletown (RI); On-site; USD 5,358 - 27,552; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid training

Job summary

Torsap Thai Kitchen in Middletown, Rhode Island, is seeking a dedicated team member to enhance customer experiences in a fast-paced environment. Responsibilities include greeting guests, taking orders, and maintaining cleanliness. Ideal candidates have strong customer service skills and some experience in restaurants, though training is provided. Compensation includes an hourly rate plus tips and employee discounts. A flexible schedule is available with required availability on Mondays and Saturdays.

Qualifications

• Previous experience in a fast-paced restaurant environment preferred, training provided.
• Ability to handle cash transactions accurately and efficiently.
• Strong customer service skills focused on satisfaction.

Responsibilities

• Deliver a positive customer experience and go the extra mile for guests.
• Greet and welcome all guests.
• Prepare and portion acai bowls.

Skills

Customer service

POS systems proficiency

Cash handling

Food handling and sanitation

Upselling

Job description

Summary

Responsible for ensuring a positive customer experience at The Food Shack. Responsible for keeping stations stocked, clean, and organized and helping to maintain a clean and well‑organized restaurant at all times.

Responsibilities

• Deliver a positive customer experience and go the extra mile for guests.
• Greet and welcome all guests.
• Take guests’ orders.
• Answer phone calls and assist customers.
• Run food to tables and bag take‑out orders.
• Maintain cleanliness of dining and contact areas.
• Ensure customer self‑service stations are clean, stocked, and orderly.
• Notify management of upcoming product shortages.
• Keep service supply areas fully stocked and orderly, including beverage cooler and retail area.
• Supervise second servers/service crew for tasks such as food running, bagging, cleaning, stocking, and side‑work during downtime.
• Prepare and portion acai bowls.
• Encourage a proactive and team‑oriented attitude; uphold company mission, vision, and core values.

Qualifications

• Previous experience in a fast‑paced restaurant environment (preferred, but training provided).
• Proficiency using POS systems and cash registers.
• Strong customer service skills focused on satisfaction.
• Ability to handle cash transactions accurately and efficiently.
• Knowledge of food handling and sanitation practices.
• Experience in upselling and increasing sales through recommendations.
• Physical ability to reach, bend, stoop, and lift up to 20 lbs.
• Professional and presentable at all times.

Schedule

• Weekly schedule provided before the start of each work week.
• Open Monday–Saturday, 11 am–8 pm. Availability required on Monday and Saturday.

Compensation & Benefits

• $3.89 per hour plus 90 % of credit‑card tip pool.
• 100 % of cash tips.
• Guaranteed minimum $20.
• Employee discount.
• Flexible schedule.
• Paid training.

Work Location

In person.