Server

Cinepolis-Moviehouse & Eatery; McKinney (TX); On-site; USD 29,000 - 42,000; Full time

Job summary

Cinepolis-Moviehouse & Eatery in Texas is seeking a responsive Server to deliver food and beverage service in a high-volume cinema setting. You will greet guests, present specials, answer questions, and make recommendations to enhance the guest experience.

Responsibilities include verifying alcohol age, clearing and cleaning dining areas, and supporting teamwork to maintain service standards throughout the shift.

Qualifications

• Must be 18 years of age or older.
• Possess a Texas Food Handler Card and TABC certificate.
• Prefer a minimum of 2 years serving experience in a high-volume environment.
• Courteous, friendly and professional demeanor required.
• Exceptional verbal communication skills.
• Ability to multi-task and serve 30+ guests efficiently.
• Able to work in a fast-paced environment and stay calm under pressure.
• Take direction and work well in a team.
• Ability to stand for extended periods.
• Flexible shifts including nights, weekends and holidays.

Responsibilities

• Greets guests in a friendly and courteous manner and explains specials/promotions.
• Provides food and beverage service to guests.
• Answers questions about menu items and makes recommendations.
• Verifies guests purchasing alcohol are at least 21.
• Clears tables and keeps dining areas clean.
• Gives exit greeting at movie end.
• Cleans auditoriums and service areas during and after shows.
• Ensures effective communication to maintain service standards.

Skills

Verbal communication

Multitasking

Customer service

Teamwork

Professional demeanor

Job description

Servers are responsible for service of food and/or beverage to include order-taking, delivery and clearing of any food and/or beverage items, in a high-volume environment. Servers assist with guests needs so they have an enjoyable expeirience.

Responsibilities

• Greets the guests in a friendly and courteous manner and explains any specials and/or promotions for guest awareness
• Provides food and beverage service to guests using our core values as a benchmark to exceed guest expectations
• Answers questions about menu items while making recommendations upon request
• Verifies guests that purchase alcohol are at least 21 years of age
• Clears tables distraction free throughout the film using proper methods for removing dishes, glassware, and silverware
• Exit greets each guest at the end of the movie
• Cleans auditoriums and service areas during and after the movie
• Ensures communication procedures are effective and efficient on day to day basis, so that service standards are not compromised

Requirements

• Must be 18 years of age or older
• Possess a current Texas Food Handler Card and TABC certificate
• Prefer a minimum of 2 years of previous serving experience in a high volume environment
• Must have a courteous, friendly and professional demeanor
• Exceptional verbal communication skills required
• Ability to multi-task, wait on multiple guests in excess of 30 and be detailed in your efforts
• Work in a fast paced environment and stay calm under pressure
• Take direction and work in a team environment
• Ability to stand on feet for an extended period of time
• Ability to work flexible shifts including nights, weekends, and holidays
• Must have problem solving abilities, be self-motivated, and organized
• Display citizenship and team work at all times
• Exhibit professionalism at all times in the presence of guests, management, and fellow employees