Server

Alternate Ending Beer Co.; Matawan (NJ); On-site; USD 24,000 - 36,000; Full time

Job summary

Alternate Ending Beer Co. is seeking a Taproom Server to guide guests through our beer selection and pairings with menus, delivering a friendly and knowledgeable experience.

You will greet guests, explain offerings, take orders, and assist with to-go packages and merchandise. The role supports the FOH team and ensures smooth service during busy periods.

Qualifications

• Flexible hours required (days, nights, weekends, holidays).
• Knowledge of beer, wine and food menu items.
• Experience with POS systems and basic computer skills.
• Working knowledge of craft beer styles.
• TIPS and/or Cicerone certification are preferred/licensed.
• Must meet state age requirements for serving alcohol.
• Ability to stay calm and efficient during busy periods.
• Exhibits excellent service attitude and guest-focused mindset.
• Shows enthusiasm for Alternate Ending and teamwork.
• Courteous, friendly, and professional appearance.
• Strong problem solving, communication, and interpersonal skills.
• Observant, thorough, responsible and punctual.

Responsibilities

• Serve as a beer guide/ambassador, educating guests about craft beer.
• Greet guests, explain the beer and food menus, assist with selections, and take orders.
• Attend to guests before, during, and after meals/drinks.
• Assist with to-go orders, beer and merch at end of service.
• Be an information hub for guests on brewery/taproom events, beers and specials.
• Assist FOH team with side work, folding linens, to-go packaging, cleaning, and prep.

Skills

Beer knowledge

Menu knowledge

Craft beer knowledge

Customer service

Flexible hours

Ability to work under pressure

Communication skills

Interpersonal skills

punctuality

Education

TIPS Certification

Cicerone Level 1 (recommended)

Tools

POS systems

Job description

TAPROOM SERVER, ALTERNATE ENDING BEER CO.

Job Responsibilities

• Serve as a beer guide/ambassador for our guests, providing a unique experience and education for those who are new to craft beer
• Greet guests and explain our beer and food menu, assist with selections, and take orders in a positive and friendly manner
• Attend to guests before, during, and after their meals/drinks
• Assist with any to-go orders, beer and merch at the end of each meal
• Serve as an information hub for guests on all things related to the brewery/taproom (info on upcoming events, beers, food, specials, etc)
• Assist the FOH team with side work as needed, including folding linens, to-go packaging, cleaning of taproom, and other service prep/clean-up
  

Qualifications

• Flexible hours are required (able to work days, nights, weekends, holidays)
• Knowledge of menu items, including beers, wines, and food
• Knowledge of POS systems and basic computer skills
• Working knowledge of craft beer styles
• Certificates/Licenses: Alcohol Awareness Training (T.I.P.S. Certification), Cicerone Level 1 certification recommended
• Meets state age requirements for handling alcoholic beverages
• Able to tolerate pressure and work calmly and efficiently during busy times
• Exhibits an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations
• Shows enthusiasm for the job and for Alternate Ending
• Is considerate, patient and willing to help out fellow employees
• Is courteous, has a friendly personality and professional appearance.
• Exhibits strong problem solving, communication, and interpersonal skills.
• Is observant and thorough, responsible and punctual.
  

Physical Requirements

• Must be able to stand/walk for 8 hours; bend, push, pull; lift 25-50lbs
• Frequently stands, walks, talks and hears; uses hands, reaches with hands and arms; occasionally sits, climbs, balances, stoops, kneels, crawls, crouches, taste or smells
• Environment/Noise: Occasionally works in extreme heat, wet or humid conditions. Noise level is moderate
• Occasionally works in outdoor weather conditions