Host | Victory Brewing - Philadelphia, PA

Artisanal Brewing Ventures; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Job summary

Artisanal Brewing Ventures is seeking enthusiastic staff for their taproom in Philadelphia. The role involves welcoming guests, answering inquiries, and ensuring a seamless guest experience. Candidates should possess strong interpersonal skills and familiarity with POS systems.

Minimum requirements include being 18 years old, preferably with one year of experience in a similar role, and the ability to perform physical tasks. This position offers a vibrant work environment with a focus on teamwork and guest interaction.

Qualifications

• Minimum age of 18 years (17 in certain counties).
• Preferred one year of related experience.
• Ability to discuss products in detail with guests.

Responsibilities

• Serve as the first point of contact in the taproom.
• Answer phone to attend to guest needs.
• Coordinate with staff for smooth operation.

Skills

Interpersonal skills

Strong communication skills

Teamwork

Basic computer skills

Tools

Point-of-sale system

Table Maintenance technology

Job description

Job Responsibilities

• Serve as the first point of contact in the taproom, greeting guests warmly and ensuring a welcoming and organized guest experience from arrival to seating.
• Answer the telephone to attend to guest needs and use Table Maintenance technology to manage wait and floor plan.
• Coordinate with other staff members to ensure smooth operation and exceptional guest experience.
• Process merchandise transactions accurately using the point‑of‑sale (POS) system.
• Use knowledge and ability to answer guests' questions about merchandise.
• Restock the merchandise cooler and retail space to maintain an organized and visually appealing merchandise layout.
• Monitor inventory levels and assist with restocking and organizing products in the retail space.
• Maintain general cleanliness of host area, front taproom area, and merchandise area.
• Assist with other side‑work duties such as cleaning the dining area, preparing silverware, refilling condiments, restocking restrooms, etc.
• Perform other duties as assigned.

Reports to: General Manager or Front of House Manager on duty.

Qualifications

• Must be at least 18 years of age* (17 allowed in certain counties).
• At least one year of related experience preferred.
• Excellent interpersonal skills and comfortability with discussing our products in detail with guests.
• Strong communication skills and the ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Ability to use Table Maintenance technology to manage wait and floor plan.
• Basic computer skills and familiarity with point‑of‑sale systems.
• Must be able to remain in a standing position for extended periods of time.
• Must be able to lift and carry at least 20 pounds.
• Ability to perform physical tasks, including frequent bending, stooping and reaching.

Disclaimer

Artisanal Brewing Ventures is an Equal Opportunity Employer.

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.