Server

Ciela; Los Angeles (CA); On-site; USD 27,552 - 30,307; Part time

Job summary

Ciela in Los Angeles is looking for a Server / Waiter / Waitress / Host to provide meal service in an efficient and professional manner according to community standards. The role requires a commitment to customer service and effective communication with residents.

Your responsibilities will include seating guests, serving meals, maintaining cleanliness in the dining area, and ensuring a pleasant dining experience for all. Starting salary ranges from $20.00 to $22.00 per hour.

Qualifications

• Must have a strong commitment to customer service and desire to exceed customer expectations.
• Must be able to read, comprehend, write, and speak English to communicate effectively.
• Proficiency in basic computer skills preferred.

Responsibilities

• Provide resident meal service in the dining room in an efficient and professional manner.
• Responsible for seating residents, families, and guests.
• Maintains accurate records of meals served to residents.

Skills

Customer service commitment

English communication

Basic computer skills

CPR/First Aid credentials

Food handling requirements

Job description

Server / Waiter / Waitress / Host Job Description

Purpose: To provide resident meal service in the dining room in an efficient and professional manner according to Community standards, and to ensure a superior quality dining experience for all residents and guests.

Minimum Eligibility Requirements

• Must have a strong commitment to customer service and desire to exceed customer expectations
• Must be able to read, comprehend, write, and speak English to communicate effectively with residents, guests, and other team members
• Proficiency in basic computer skills preferred
• Must meet all health‑related and/or food handling requirements pertaining to local or state regulatory agencies
• Must maintain current CPR/First Aid credentials
• Must maintain current Food Handlers credentials
• Must maintain annual Continuing Education Credits
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
• Subject to pre‑employment screening including physical, drug and TB testing and criminal background check

Essential Functions

Host (position only)

• Responsible for seating residents, families, and guests
• Greets all residents, families, and guests immediately upon arrival working with the full dining service team to ensure all residents receive the full Signature Dining experience
• Responsible for creating an inclusive environment working with the full dining service team to ensure Signature Dining standards are met or exceeded

Meal Service

• Attends pre-meal meetings to become familiar with menu items being served
• Assists in seating of residents in assigned section of dining room
• Greets all residents immediately upon being seated, working with the full dining service team to ensure all residents receive the full Signature Dining experience
• Notes and reports to Supervisor all residents from assigned section that missed the meal, if POS system is not utilized
• Maintains accurate records of meals served to residents and guests in assigned section and submits to Supervisor, or accurately enters information into POS system, if applicable
• Reports immediately to Supervisor any unusual occurrences or changes in resident behavior or eating habits occurring in assigned section
• Serves meals in accordance with proper serving techniques and ensures that food is presented in an attractive manner
• Assists with other dining room duties such as restocking condiments, filling salt and pepper shakers, folding napkins, etc., as assigned by Supervisor

Dining Room Cleaning

• Assists with cleaning, organizing, and maintaining all service areas in assigned section
• Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next
• Assists with other cleaning duties as assigned

Other

• Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty
• Attends all required team member meetings and in-service training sessions
• Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times
• Supports and upholds all other Company policies, and the service philosophy
• Reliable and predictable attendance
• Other duties as assigned

Starting Salary Range $20.00 - $22.00 per hour