Server

The h.wood Group; Los Angeles (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Dental and Vision insurance

Company Dining Discount

Job summary

The h.wood Group in Los Angeles is seeking a Server for its high-volume, fine dining environment. You will deliver knowledgeable, efficient service and help guests have a memorable experience.

Open availability is preferred; guide guests, inform them of Chef’s specials, coordinate with the team, and maintain a clean, sanitary workstation. Prior fine-dining experience is a plus.

Qualifications

• Must have strong customer service skills and the ability to engage guests.
• Excellent time management and the capacity to work in a fast-paced setting.
• Willingness to receive direction and contribute to a hospitality-driven environment.
• Ability to upsell and communicate Chef’s specials and menu changes.
• Must be 21+ and authorized to work in the United States.
• Certified Food Handlers Card and Responsible Beverage Service training required.

Responsibilities

• Guide guests through all phases of their dining experience.
• Inform customers of Chef’s specials and menu changes.
• Take food and beverage orders and suggest menu items.
• Coordinate table service with team members and bussers.
• Maintain table maintenance and stock service stations.
• Respond proactively to guests’ needs and maintain cleanliness.
• Monitor inventory and equipment condition; report issues to management.
• Attend pre-shift meetings and perform opening/closing duties.

Skills

Customer service

Communication

Teamwork

Professional demeanor

Multitasking

Tools

POS system

Job description

ABOUT US:

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

ABOUT US:

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

ROLE SUMMARY:

The Server is a key role in the success of the restaurant. They are responsible for providing exceptional, knowledgeable, efficient service to guests, making their dining experience memorable and personal. The ideal candidate will have prior experience in a high-volume, fine dining environment. We ask for a willingness to receive and offer direction, be solutions oriented, and encourage a hospitality driven environment. Open availability is preferred.

RESPONSIBILITIES:

• Guide guests through all phases of their experience at the restaurant.


• Clearly and proficiently inform customers of Chef’s specials, menu changes and additions, and answer any questions.


• Take food and beverage orders, suggestively selling specific menu items.


• Oversee table maintenance and coordinate table service with fellow team members.


• Work alongside bussers to clear and reset tables and maintain service stations stocked with silverware, glassware, share plates, condiments, sugar, coffee, tea, etc.


• Respond to guests’ needs with a proactive approach.


• Maintain a clean and sanitized work environment.


• Maintain appropriate inventory and proper condition of equipment and operating supplies.


• Communicate with management, and all other service staff regarding all customer needs, comments, or incidents.


• Follow all procedures and policies set forth by the company, division, and Health Department.


• Attend daily pre-shift meetings to review what is expected of service before the shift starts.


• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• Must have a Certified Food Handlers Card and Responsible Beverage Service training.


• Must be 21+ years of age.


• Must be authorized to work in the United States.


• Basic understanding of beer, wine, and spirits is preferred.


• Must have excellent time management skills.


• Must be able to maintain a professional demeanor in a fast-paced environment.


• Must be reliable, responsible, and trustworthy.


• Must have high energy, great communication skills, and be able to work as part of a team.


• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.


• Must have attention to detail and willingness to deliver exceptional customer service.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.


• Company Dining Discount