Server

Applebee's; Los Angeles (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

IHOP is hiring a guest service team member in Los Angeles to deliver food and drinks, greet guests, and provide attentive service in a fast-paced environment.

You will handle alcohol service, take orders, help with pairing recommendations, and maintain a clean dining area. This role emphasizes friendly interaction and teamwork, with wages supplemented by tips.

Qualifications

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects up to 15 pounds on a regular basis.
• Ability to wipe down table tops, table legs, debris from floors and seats.
• Must obtain or possess a valid food handler’s card before employment.
• In Oregon must obtain an OLCC license to serve alcohol within 45 days of employment.
• Must be at least 18 years of age.

Responsibilities

• Delivers food and drinks to guests.
• Provides responsible service of alcohol to guests.
• Greets guests, answers questions, and makes suggestions regarding food, drinks, and services.
• Interacts verbally with all guests creating a friendly and upbeat atmosphere.
• Relays orders to service bar and kitchen via POS system.
• Observes guests, anticipates and responds to requests.
• Presents guest check, processes payment and makes changes if needed.
• Participates in cleaning and resetting dining room tables.
• Completes cleaning tasks and assigned side work duties.

Skills

Communication skills

Mobility

Stand for long shifts

Balance and lifting

Food handler's card

Alcohol service compliance

Job description

Primary Responsibilities:

To serve food drinks, and accommodate guests’ needs in a courteous and timely manner following company standards.

Specific Functions and Duties:

• 1. Delivers food and drinks to guests.


• 2. Provides responsible service of alcohol to guests.


• 3. Greets guests, answers questions, and makes suggestions regarding food, drinks, and services.


• 4. Interacts verbally with all guests creating a friendly and upbeat atmosphere.


• 5. Relays orders to service bar and kitchen via the point-of-sale computerized register system.


• 6. Observes guests, anticipates and responds to any requests.


• 7. Presents guest check to each table accepts a form of payment. Makes correct change and/or completes the proper charge card procedure.


• 8. Participates in the cleaning and resetting of dining room tables.


• 9. Completes cleaning tasks and assigned side work duties.

Qualification Standards:

• 1. Reading, writing and verbal communication skills required.


• 2. Mobility required during the entire shift.


• 3. Transports and carries objects up to 15 pounds on a regular basis.


• 4. Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.


• 5. Must obtain or possess and/or obtain a valid food handler’s card prior to employment.


• 6. In Oregon must obtain or possess and/or obtain a valid OLCC License to serve alcohol within 45 days of employment.


• 7. Must be a minimum of 18 years of age.

Physical Requirements:

• 1. Must be able to stand and exert a well-paced mobility for scheduled work shifts.


• 2. Must be able to speak clearly and listen attentively to guests and other staff members.


• 3. Must have good sense of balance, be able to bend and kneel and lift bus trays and pans frequently weighing 25 pounds.

Wages

• 1. Minimum wage plus tips.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.