Server

Cooper's Hawk Winery; Illinois; On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Dining and Carryout Discount (50%)

Retail Wine Discount (40%)

Discount on Retail and Private Events(

Monthly Wine Tastings for Two

Medical, Dental, Vision, Telehealth

401k with Company Match

Paid Time Off and Flexible Schedules

Early Pay Access

Wellness and Mental Health Support

Wine and Culinary Education

Career Growth Flight Plan

Team Member Rewards and Referrals

Job summary

Cooper’s Hawk Winery is seeking servers who curate memorable guest experiences through hospitality and knowledgeable service. You will guide guests through the menu, wine list, and Wine Club offerings, delivering attentive, team-based service in a fast-paced setting.

The role offers a compensation range with tips, flexible schedules, and benefits including health coverage, 401k, paid time off, and ongoing wine education and career growth opportunities.

Qualifications

• At least 21 years of age and six months of server experience.
• Experience in full service or upscale casual dining preferred.
• Comfort speaking about food, wine, and our Wine Club program.
• A passion for hospitality and working as part of a team.
• Ability to multitask and stay calm in a fast-paced setting.
• Ability to lift 40 pounds and stand up to 10 hours.
• Must be able to read, write, and understand English.
• Flexible availability, including weekends and some holidays.

Responsibilities

• Show Up Ready: arrive on time, in proper uniform standards, know the menu, wine list, and steps of service.
• Use the POS system and handle payments with accuracy.
• Understand the benefits of Cooper’s Hawk Wine Club and its offerings.
• Follow departmental checklists and SOPs to prepare for opening, mid-shift, or closing.
• Own What You See: take initiative to help the team and guest experience.
• Stay in Sync: communicate with Kitchen, Hosts, Runners, Bartenders, and Managers.
• Make It Personal: welcome guests, make recommendations, and educate about the Wine Club.
• Add a Touch: create memorable moments and invite guests to join tastings.

Skills

Customer service

Hospitality

Multitask

Teamwork

Communication

Reading and writing English

Education

Server experience (minimum 6 months)

Tools

POS system

Job description

At Cooper’s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.

Compensation Range: $9.00 / hour plus tips

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready: Come prepared, stay sharp, and start strong.

• Arrive on time, and in proper uniform standards
• Know the menu, wine list, and steps of service
• Use the POS system and handle payments with accuracy
• Understand the benefits of Cooper’s Hawk Wine Club and its offerings
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.

Own What You See: Take responsibility, jump in, and do what needs to be done.

• Jump in where needed to help the team
• Serve food and drinks with speed and care
• Follow legal guidelines for alcohol service
• Take initiative to solve problems and support the guest experience

Stay in Sync: Communicate often, move with your team, and keep service flowing.

• Anticipate the needs of guests and fellow team members
• Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers
• Help the team stay coordinated and focused

Make It Personal: Be genuine, listen well, and tailor the experience.

• Welcome every guest with warmth, use guests names, celebrate milestones.
• Answer questions and make recommendations that feel genuine
• Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.
• See the person, not just the task

Add a Touch: Go beyond the expected to create memorable moments.

• Find small ways to delight the guests
• Share the story of our Wine Club and invite guests to join
• Introduce wine tastings and help guests enhance their experience
• Let your personality shine & leave your signature on every interaction

What You Will Bring

• At least 21 years of age and six months of server experience
• Experience in full service or upscale casual dining preferred
• Comfort speaking about food, wine, and our Wine Club program
• A passion for hospitality and working as part of a team
• Ability to multitask and stay calm in a fast-paced setting
• Ability to lift 40 pounds and work on your feet up to 10 hours
• Must be able to read, write, and understand English
• Flexible availability, including weekends and some holidays

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.