Server

Miller's Ale House; Homestead (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

50% dining privilege

Fast-paced, fun environment

Open-door communication

Ability to advance your career

Health Benefits

Job summary

Miller's Ale House in Homestead, FL is seeking friendly servers who greet guests, take accurate orders, and deliver engaging, high-energy service. You’ll help create a welcoming dining experience, follow service standards, and work with teammates to ensure guests leave satisfied.

You will handle food and drink orders, including alcohol, in a fast-paced setting, use the POS system, and maintain clean work areas while advancing your career within the restaurant group.

Qualifications

• Arrives to work on time in full uniform.
• Greets guests warmly and acknowledges guests within five feet.
• Follows Miller’s Ale House service steps and standards.
• Provides high level of service and adheres to alcohol service requirements.
• Works with others to meet guest needs and answers menu questions.

Responsibilities

• Greet guests and take accurate orders in a timely manner.
• Serve food and beverages, including alcohol, per policy.
• Maintain clean, organized server stations and FOH areas.
• Operate the restaurant POS system and handle cash.
• Collaborate with team members to ensure guest satisfaction.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

POS software

Job description

Work and Perks

Personalities are welcome here.

You don’t just serve our customers amazing food and drinks, you help make our restaurant as unique as you are. You will be talking to customers, making them feel welcome, and helping to create an experience that’s second to none. People matter here.

So what does it take to work with us?

We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health Benefits

Requirements and Qualifications

• Arrives to work on time as scheduled in full uniform
• Greets Guests in a warm and friendly manner while also acknowledging all Guests that come within five feet
• Follows the steps of service as defined in the Miller’s Ale House training materials
• Provides highest level of service by adhering to all Miller’s Ale House service standards, creating “Ale House Raving Fans”
• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
• Works directly with other Team Members to ensure all Guest’s needs are fulfilled in a timely manner
• Ensures menu knowledge to address Guests’ questions, including food allergy issues
• Ensures proper food handling and sanitation of work areas
• Maintains neat and organized server stations and FOH work areas; to include sweeping and mopping as needed
• Ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
• Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times
• Works “To Go” station when assigned by Management

SAFETY & SANITATION

• Washes hands every 30 minutes throughout the shift
• Serves all food and alcohol within accordance of company standards and state service requirements
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAWORK, SKILLS & EDUCATION

• Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
• Positively communicates with other Team Members and Management to keep one another informed
• Provides exceptional service throughout the entire shift
• Possesses strong communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Ability to work with numbers and handle cash
• Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

• Remain standing for extended periods of time
• Bending, squatting, and lifting, up to 20 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations