Server

Greensboro Country Club; Greensboro (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Greensboro Country Club in Greensboro, NC is seeking a Server for the Family Grille. The role focuses on delivering food and beverages with outstanding guest service to dining room guests, ensuring a warm, memorable experience for all patrons.

Highlights include greeting guests enthusiastically, serving drinks responsibly, answering menu questions, and collaborating with the F&B team to uphold high service standards in a professional, on-site environment.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Ability to operate a point of sale (POS) terminal accurately.
• Ability to learn menu items and stay updated on changes.

Responsibilities

• Greets guests with enthusiasm and friendliness.
• Serves alcoholic beverages in line with standards.
• Answers questions about food, beverages and facilities.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Maintains a professional appearance at all times.
• Communicates with staff to ensure guest satisfaction.
• Punctual and reports to work in uniform.
• Maintains clean, stocked work area and follows SOPs.
• Performs duties as assigned.

Skills

Customer service

POS usage

Menu knowledge

Job description

I. POSITION: Server

II. DEPARTMENT: Family Grille

Iii. Job Summary

The primary objective of this position is to offer food, drinks, and excellent customer service to all dining room guests.

• Greets all guest with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains a professional relationship with all coworkers.
• Follows standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Maintains full knowledge of menus, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Ensures that guest have a positive and memorable experience.
• Responsible of constant sanitation, organization, and proper food handling.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work

Iii. Job Summary

The primary objective of this position is to offer food, drinks, and excellent customer service to all dining room guests.

IV. Essential Job Duties And Responsibilities

• Greets all guest with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains a professional relationship with all coworkers.
• Follows standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Ensures that guest have a positive and memorable experience.
• Responsible of constant sanitation, organization, and proper food handling.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work

V. Required Knowledge, Skills, And Abilities

• Ability to provide excellent customer service
• Ability to use the point of sale terminal
• Ability to learn menu items and changes in menu items.

VI. Minimum Qualifications

• Country club and/or restaurant experience preferred, but not required.
• Ability to lift up to 40 pounds.
• Ability to stand, walk, lift and bend for long periods of time.
• Ability to demonstrate menu competency as outlined in the training program.
• Excellent people skills and outgoing personality.
• Team player, hard worker, and honest

VII. REPORTS TO:

Family Grille Manager