Server

Side Street Hospitality; Fredericksburg (TX); On-site; USD 24,000 - 42,000; Full time

Job summary

Side Street Hospitality in the Texas Hill Country seeks a friendly Server to welcome guests, describe menu options, and deliver food and beverages with efficiency and care.

Established in 2017, SSH develops authentic guest experiences across its concepts. You will work evenings, weekends and holidays in a fast-paced Front of House environment, with opportunities to learn and grow within a family-owned team.

Qualifications

• Prior hospitality experience is not required but preferred.
• Desire to learn and grow in a fast-paced environment.
• Texas Food Handler's Certificate.
• TABC Certificate (if 18+)
• Ability to work evenings, weekends, and holidays.
• Ability to walk, stand and work in a fast-paced environment.
• Maintain a clean personal appearance at all times.

Responsibilities

• Set up restaurant and tables prior to service.
• Greet guests and provide menu insights.
• Take orders at window/bar and serve food and beverages.
• Communicate with kitchen and bar staff regarding guest orders and quality.
• Ensure timely and accurate food delivery in compliance with safety standards.
• Check in with guests as needed and handle payments.
• Bus tables and maintain Front of House cleanliness during service.
• Resolve guest issues or refer to Management as needed.

Skills

Customer Service

Eye for Detail

Positive Attitude

Team Oriented

Job description

Competencies:

• Customer Service
• Eye for Detail
• Positive Attitude
• Team Oriented

The Server's duties include but are not limited to:

The Server is expected to contribute to the overall guest experience through a positive and

welcoming guest interaction.

• Set up restaurant and set tables prior to service.
• Greet guests.
• Provide guests with insight on menu, food and beverage options.
• Perform all duties necessary in the taking of orders at the window and/or bar, and serving of food and beverage.
• Communicate effectively with both kitchen and bar staff on any issues relating to guest order and food and/or beverage quality.
• Ensure food is served rapidly and accurately, and in accordance with health and safety standards.
• Check in with guests as needed
• Handle all aspects of payments.
• Bus tables and ensure cleanliness of the Front of the House during service.
• Resolves any guest problems or complaints, utilizing own best judgment in resolving issues or referring issues to Management as needed.
• Any and all other duties required for the efficient operations of the Front of the House during service hours.

Requirements:

• Prior experience in hospitality is preferred, but not required.
• Desire to learn.
• Texas Food Handler's Certificate.
• TABC Certificate (if 18 years of age or older).
• Able to work variety of shifts, including evenings, weekends and holidays.
• Ability to walk, stand and work in a fast-paced, stressful environment.
• Able to maintain a clean personal appearance at all times.

Established in 2017, Side Street Hospitality brought together the unique hospitality endeavors of the Washburne family. The SSH team is involved in the conceptualization, design, construction, and operations of many of the Texas Hill Country's most acclaimed establishments. Every SSH concept is mindfully crafted to create an authentic and memorable experience for new and returning guests.