Server

Workstream; Euless (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

Workstream is seeking a friendly and professional server to provide prompt, courteous service in a dual-brand IHOP-Applebee’s concept. You will greet guests, seat them, take orders, deliver meals, and assist with remittance while maintaining a high standard of hospitality.

Responsibilities include following SOP guidelines, maintaining product knowledge, handling guest feedback, and ensuring clean and safe dining areas. This role emphasizes teamwork within a dynamic and iconic dining environment.

Qualifications

• Provide promptly, efficient, courteous service to all guests.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high‑quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high‑quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

Job description

SUMMARY

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop and maintain professional functional working relationships with IHOP employees and guests.

Execute the “Service Guidelines” per the IHOP SOP to ensure a high‑quality guest experience.

Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.

Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.

Comply with SOP methods in regard to guest checks and server banking procedures.

Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.

Comply with all local and SOP health, sanitation, and safety guidelines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.

Brand Intro

Join the Team Behind a Groundbreaking Dining Experience! We’re bringing together two iconic brands—Applebee’s and IHOP—under one roof to create a one‑of‑a‑kind restaurant concept. Guests can enjoy IHOP’s world‑famous breakfast favorites and Applebee’s craveable casual dining and bar offerings, all in one convenient location. With two distinct dining areas, this innovative setup offers the best of both worlds in a single visit. Be part of a team that’s redefining how people dine out. If you’re passionate about hospitality, love working in a dynamic environment, and want to be part of something truly unique, we’d love to meet you!