Server

NEXDINE Hospitality; Endwell (NY); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

$250 Sign on Bonus

Generous Compensation & Benefits Package

Health, Dental & Vision Insurance

401(k) Savings Plan

Paid Time Off

Job summary

NEXDINE Hospitality in Endwell, NY seeks a Server/Guest Experience Ambassador for full or part-time work. The role focuses on delivering an exceptional dining experience to residents and guests. Responsibilities include food service, customer engagement, and maintaining service areas.

Ideal candidates have a high school diploma and experience in food and customer service. Starting pay is $16.00/hr with benefits including a sign-on bonus of $250, health insurance, and paid time off.

Qualifications

• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Deliver exemplary service in dining experiences.
• Lead service of food and beverages.
• Engage with residents for orders and menu explanations.
• Ensure customer satisfaction and communicate issues.

Skills

Customer service

Food service experience

Communication

Hospitality

Education

High school diploma or equivalent

Job description

Who We Are

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Job Details

Position: Server/Guest Experience Ambassador

Location: Endwell, NY

Hours: Full time/Part time

Starting Pay Rate: $16.00/hr

Pay Frequency: Weekly – Direct Deposit

What We Offer You

• $250 Sign on Bonus!
• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Employee Perks & Rewards

Server Job Summary

The Server/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in‑class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.

Server Essential Functions And Key Tasks

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required.
• Engage with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues.
• Check residents' diets, likes & dislikes to ensure that such requirements are satisfied.
• Assist with set‑up/breakdown of all scheduled meal periods.
• Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
• Perform cleaning duties as assigned, including but not limited to sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
• May wash pots, pans, dishes, utensils, or other cooking equipment.
• May assist in supporting culinary staff at numerous stations as directed.
• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
• May perform other duties and responsibilities as assigned.

Work Environment

The Guest Experience Ambassador/Server operates in a kitchen environment where employees may be exposed to and/or required to operate equipment, including but not limited to an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Server Required Education And Experience

• High school diploma or equivalent
• Previous experience in food service
• Previous customer service experience