Server

D.L. Mack's; Dallas (TX); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Dining discounts

Medical/Dental/Vision

Employee meals

Career growth

Job summary

Vandelay Companies is seeking a friendly, professional Server for D.L. Mack's, our upscale, high-volume concept in Dallas. You will deliver thoughtful food and beverage service with genuine hospitality, helping every guest feel welcomed and valued.

You should be at least 18, detail-oriented, team-driven, and eager to learn. Knowledge of wine, beer, and craft cocktails, plus TABC certification as required, will help you shine as you support smooth service and memorable guest moments.

Qualifications

• Must be 18+ years old and legally eligible to work.
• Positive attitude with responsibility and ownership of the position.
• Detail-oriented with strong communication skills.
• Team-oriented with punctuality and reliability.
• Experience in a full-service upscale high-volume establishment preferred.
• Must complete quizzes on product/job knowledge.
• Knowledge of wine, beer, and craft cocktails.
• Understanding of classic food, wine service, pairings, and service ware.
• TABC Certification as required by state/local agencies.
• Certified for food and alcohol service as required by State and Local Agencies.

Responsibilities

• Uphold hospitality and professionalism with every guest and team member.
• Maintain knowledge of all offerings, ingredients, and dietary restrictions to answer questions.
• Follow all steps of service with consistency, accuracy, and attention to detail.
• Open and close the assigned station for readiness and smooth operations.
• Communicate clearly and collaborate with the team to ensure seamless service.
• Assist in creating memorable guest experiences throughout visits.
• Handle guest concerns with grace, professionalism, and genuine hospitality; accommodate requests when possible.
• Participate in ongoing food, wine, and team trainings to elevate performance.

Skills

Hospitality

Communication

Teamwork

Punctuality

Reliability

Wine knowledge

Education

TABC Certification

Food & Alcohol Certification

Job description

For over a decade, Vandelay has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio that includes concepts like Hudson House, Drake’s Hollywood, and D.L. Mack’s, we are driven by a passion for craftsmanship, connection, and the pursuit of excellence.

Every Vandelay concept celebrates the spirit of American dining through timeless spaces, genuine warmth, and an uncompromising commitment to quality that leaves a lasting impression on every guest who walks through our doors.

About the Opportunity

A Server at D.L. Mack\'s plays a key role in creating the memorable, high-touch experiences our guests return for. This position is responsible for delivering thoughtful, attentive food and beverage service with genuine hospitality and polished professionalism. Our servers anticipate guest needs, move with purpose, and create an atmosphere where every guest feels welcomed, cared for, and valued. Above all, this role helps ensure each dining experience is seamless, enjoyable, and exceeds expectations from start to finish.

Core Responsibilities

Uphold a high level of hospitality and professionalism with every guest and team member.

Maintain thorough knowledge of all food and beverage offerings, including ingredients and dietary restrictions, to confidently answer guest questions.

Follow all steps of service with consistency, accuracy, and attention to detail.

Execute opening and closing procedures for the assigned station to ensure readiness and smooth operations.

Communicate clearly and work collaboratively with the entire team to support a seamless service experience.

Assist in creating a memorable and valuable experience for every guest throughout their visit.

Handle guest concerns or complaints with grace, professionalism, and genuine hospitality, always striving to accommodate special requests when possible.

Participate in ongoing food, wine, and team training opportunities to continually refine knowledge and elevate performance.

Requirements

At least 18 years old

Positive attitude, a sense of responsibility and ownership of the position

Detail-oriented with strong communication skills

Team-oriented with a strong sense of punctuality and reliability

Experience in a full-service upscale high volume establishment preferred

Will be required to complete and pass quizzes on product/job knowledge

Appetite for creating memorable moments of hospitality for our guests

Desire to learn and grow within the position and restaurant

Knowledge and passion for wine, beer, and craft cocktails

Understanding of classic food, wine service, pairings, and service ware

TABC Certification, as required

Certified for food and alcohol service as is required by State and Local Agencies

Physical Requirements

Ability to lift up to 50 pounds

Ability to work standing and walking for extended periods of time

Medical, Dental and Vision benefits available

Professional development and career growth

Family Meals

Dining discounts at all Vandelay concepts

All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family

A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.