Server Assistant

Jack & Harry's; Dallas (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Dining discounts

Professional development and career成长

Job summary

Jack & Harry's, part of Vandelay, is seeking a Server Assistant to support our service team and maintain spotless dining areas while anticipating guest needs.

You will assist servers and bartenders, run food and beverages to tables, and ensure quick, friendly service in a fast-paced environment. Must be 18+, fluent in English, and hold TABC and state food/alcohol service certifications.

Qualifications

• At least 18 years old.
• Detail-oriented with strong communication skills and reliability.
• Fluent in written and spoken English.

Responsibilities

• Maintain overall cleanliness of the restaurant and service areas.
• Assist servers, bartenders and hosts; understand menu items and ingredients.
• Run food from the kitchen to guest tables after ensuring each course is complete and accurate.
• Run beverages from the bar to guest tables and ensure beverages are always full.
• Remove used dishes and silverware from guest tables between courses and after guests leave the table.
• Communicate with server, bartenders and hostess to assure efficient seating, table utilization and guest service.
• Maintain cleanliness of all tables and chairs in assigned service area and resets vacated tables.
• Perform general cleaning tasks to adhere to health and safety standards.
• Perform other duties as required or assigned.

Skills

Detail-oriented

Communication skills

Teamwork

Punctuality

Positive attitude

Education

TABC Certification

Food & Alcohol Service Certification

Job description

For over a decade, Vandelay has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio that includes concepts like Hudson House, Drake’s Hollywood, and D.L. Mack’s, we are driven by a passion for craftsmanship, connection, and the pursuit of excellence.

Every Vandelay concept celebrates the spirit of American dining through timeless spaces, genuine warmth, and an uncompromising commitment to quality that leaves a lasting impression on every guest who walks through our doors.

About the Opportunity

A Server Assistant at Jack & Harry's is responsible for assisting our service staff with providing exceptional service to our guests. The Server Assistant is expected to perform in a hospitable manner and play an integral role in supporting and maintaining the cleanliness of the restaurant while also anticipating the guests’ needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.

Core Responsibilities

• Responsible for the overall cleanliness of the restaurant and service areas.
• Assist servers, bartenders and hosts when needed and understands food descriptions and ingredients of menu items.
• Run food from the kitchen to guest tables after ensuring each course is complete and accurate.
• Run beverages from the bar to guest tables and ensure beverages are always full.
• Remove used dishes and silverware from guest tables between courses and after guests leave the table.
• Communicate with server, bartenders and hostess to assure efficient seating, table utilization and guest service.
• Maintain cleanliness of all tables and chairs in assigned service area and resets vacated tables.
• Perform general cleaning tasks to adhere to health and safety standards.
• Perform other duties as required or assigned.

Requirements

• At least 18 years old.
• Detail-oriented with strong communication skills and work ethic.
• Team-oriented with a strong sense of punctuality and reliability.
• Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues.
• Fluent in both written and spoken English.
• TABC Certification, as required.
• Certified for food and alcohol service as is required by State and Local Agencies.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to work standing and walking for extended periods of time.

Benefits

• Medical, Dental and Vision benefits available.
• Professional development and career growth.
• Family Meals.
• Dining discounts at all Vandelay concepts.
• All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family.
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first.

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.