Server

Stonebridge Companies; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

PTO

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Lounge Server in Dallas, Texas. The Lounge Server is responsible for serving food and beverages, ensuring a clean and safe environment, and providing personalized guest services to enhance satisfaction.

The position requires strong customer service skills, fluency in English, and at least one year of relevant experience. This role primarily occurs outdoors and may involve exposure to various weather conditions.

Comprehensive benefits including medical, dental, vision, and 401(k) matching are offered.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and communicate clearly with guests and team members.

Responsibilities

• Provides food and beverage service to guests promptly.
• Ensures cleanliness and safety of the lounge area.
• Welcomes guests and provides towels, shade, and refreshments.
• Communicates with Food and Beverage Department for timely service.
• Monitors the cleanliness of the deck space.

Skills

Customer service skills

Fluent in English

Basic computer and POS system functions

Education

One year of related experience or training

Job description

Job Summary

The Lounge Server responds to a wide variety of guest requests by accurately assessing guest needs and providing personalized recommendations to enhance customer satisfaction. This role is responsible for providing food and beverage service while maintaining a clean and safe lounge environment.

Essential Functions and Duties

• Provides food and beverage service to guests, ensuring their needs are met promptly.
• Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
• Sets up umbrellas, loungers, and sunbeds for guest comfort.
• Welcomes guests and provides them with towels, shade, and refreshments.
• Attends to guest requests and ensures a positive lounge experience.
• Organizes towels and maintains towel racks and boxes.
• Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
• Communicates with the Food and Beverage Department to ensure timely guest service.
• Monitors the cleanliness of the deck space, performing regular sweeps and checks.
• Enforces safety protocols and reports any incidents or damages to leadership.
• Maintains lounge chairs, towel bins, and equipment with regular cleaning.
• Ensures proper music genre and volume levels are maintained.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

• One year of related experience or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and communicate clearly with guests and team members.
• Fluent in English.
• Ability to perform basic computer and POS system functions.
• Strong customer service skills with a focus on providing high-quality guest experiences.

Work Environment

Primarily works outdoors, with exposure to varying weather conditions. May be exposed to and use cleaning chemicals throughout the shift. Stands and walks for more than two-thirds of the shift. Sits for less than one-third of the time. Lifts up to 25 lbs regularly. Pushes and pulls objects weighing up to 45 lbs.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.