Server

P.F. Chang's China Bistro, Inc.; City of Troy (NY); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement from within

Discounted meals

Employee referral program

Team member discounts

Closed on Thanksgiving and Christmas

401(k) plan

Medical insurance

Dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring team members to deliver outstanding hospitality and guest service. No previous experience required as training is provided, with a focus on friendly service, safety, and proper sanitation. Roles support dining room operations, including taking orders, serving, and processing payments.

Employees enjoy competitive pay, flexible scheduling, and opportunities for advancement within the chain, with employee discounts and other benefits noted in the listing.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to multi-task in a fast-paced, team-work environment.
• Must meet state minimum age for serving alcoholic beverages where applicable.

Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Skills

Customer service

Multitasking

Teamwork

Job description

P.F. Chang's Pay Range (based on experience): $5.49 / hour + tips

Benefits we offer for this position:

• All team members: Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• For qualifying team members: 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Job Responsibilities:

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or ability obtain, where applicable.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!