Server

The Met Downtown; Cheyenne (WY); On-site; USD 19,000 - 30,000; Full time

Job summary

The Met Downtown in Cheyenne, WY is seeking an experienced server to deliver exceptional dining experiences. You will greet guests, take orders, and ensure timely service with a focus on hospitality and accuracy.

Responsibilities include presenting menus, suggesting daily specials, describing dishes and wine options, and coordinating orders with the kitchen. Weekend shifts and strong teamwork are essential.

Qualifications

• High school diploma or GED required.
• Wyoming applicable health and/or alcohol compliance knowledge.
• Minimum 1 year of work in a customer service environment.

Responsibilities

• Monitor guests’ dining experience and respond promptly and courteously to ensure satisfaction.
• Present menus and answer questions about menu items, beverages, and other restaurant services.
• Inform guests of daily specials and make genuine recommendations.
• Explain how menu items are prepared and describe ingredients.
• Describe and recommend wines to guests and coordinate wine service.
• Transmit food orders to the kitchen and manage table checks.
• Assist with setup and cleanup, ensuring a clean dining environment.
• Collaborate with team members to meet guest needs and uphold service standards.

Skills

Customer service

Communication

Upselling

Hygiene

Multitasking

Teamwork

Attention to detail

Beverage knowledge

Friendly demeanor

Education

High school diploma or GED

Wyoming health & alcohol compliance

Job description

General Purpose

The Server will provide friendly, responsive service to create an exceptional dining experience for our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return.

Essential Duties/Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Monitors and observe guests’ dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any
• Presents menus to guests and answers questions about menu items, beverages, and other restaurant functions and services
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will
• Explain to guests how various menu items are prepared, describing ingredients and cooking
• Describes and recommends wines to
• Conveys food orders to kitchen
• Checks guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic
• Provide guests with information about local areas, including giving
• Provides food and drink preparation duties such as salads, appetizers, coffee and
• Garnishes and decorates dishes in preparation for
• Bring wine selections to tables with appropriate glasses and pour the wines for
• Prepares checks that itemize and total meal costs and sales taxes; collects
• Cleans tables or counters after guests have finished
• Prepare tables for meals, including setting up items such as linens, silverware, and
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning
• Thanks guests for their visit and invite them to
• Actively attends all scheduled employee meetings and offers suggestions for
• Coordinates with and assists fellow employees to meet guests' needs and support the operation of the

Job Qualifications

Knowledge, Skiffs, and Ability:

• Promote, work, and act in a manner consistent with the mission of the Metropolitan
• Experienced and comfortable with working busy
• Demonstrated ability to show up to work on time and meeting appropriate hygiene and attire standards.
• Friendly, outgoing and dedicated to outstanding customer servi
• Detail-oriented and passionate about product quality.
• Excellent communication skills both verbally and
• Strong detail orientation, multi-tasking skills, and organizational skills enabling the individual to work at a fast pace.
• Understanding and knowledge of food preparation and
• Knowledge of the proper and safe use of tools and
• Ability to deal with frequent changes, delays, or unexpected events demonstrating a positive attitude and
• Ability to communicate and collaborate with team members to ensure superior results and team success.
• Ability to up-sell and cross-sell to customers to meet the customer's interest and satisfaction.

Education or Formal Training:

• High school diploma or General Equivalency Diploma (GED) required.
• Wyoming applicable health and/or alcohol compliance

Experience:

• A minimum of one (1) year of work in a customer service environment required.
• A minimum of one (1) year of prior server experience
• An equivalent combination of education and experience may be substituted on a year-to-year basis.

Additional Requirements/Licenses/Certifications:

Must have reliable transportation.

Working Conditions

Working Environment:

The noise level in the work environment can be loud. This position regularly requires long hours and weekend work. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. No travel is expected for this position.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. Must be able to lift 55 pounds on a regular basis.

Visit our careers page at: themetdowntown.bamboohr.com/jobs

The Metropolitan is an Equal Opportunity/Affirmative Action Employer, Minority/Woman/Veteran/Disabled.