Server

Cape Resorts Group; Cape May (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

Cape Resorts Group in Cape May, NJ is seeking a friendly and professional Food & Beverage Server to deliver menu items with enthusiasm and timely service in a hotel environment.

You will take orders, upsell house specialties, run food to tables, clear dishes and maintain clean, well-stocked dining areas while working with the Outlet Supervisor to meet guest needs.

Qualifications

• High school or equivalent education required.
• Two years experience as food server in full service restaurant is required.
• Excellent communication and customer service skills.
• Ability to describe menu items and prices.

Responsibilities

• Take orders for and serve all food and beverage requests.
• Upsell house specialties using suggestive selling techniques.
• Clear tables during service and run food to tables as directed.
• Maintain dining areas and servicing equipment; assist Outlet Supervisor.

Skills

Communication skills

Suggestive selling

Menu item description

Basic math

Basic computer skills

Mobility/standing

Education

High School Diploma or equivalent

Job description

Position Overview: Serve food and beverage items to customers in a friendly, enthusiastic, professional and timely manner.These duties may be described as, but not limited to:Take orders for and serve all food and beverage requests, using suggestive selling techniques to up sell as much as possible. Clear tables during service. Control guest checks and secure proper payment.Ensure station and table set ups are complete and perform various side duties as assigned by the Outlet SupervisorMaintain proper condition and cleanliness of dining areas and servicing equipment.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.Run food to all tables per kitchens direction.Detail sections, tables and polish silver and glassware.Additional duties as necessary and assigned.Required Knowledge, Skills, Abilities:Good communication skills, both verbal and written.Must possess basic computational ability.Must possess basic computer skills.Knowledge of the appropriate table settings and service ware.Ability to describe all menu items, prices and methods of preparation. Also the ability to use suggestive selling techniques to encourage guests to choose items that are house specialties.Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10º F) and kitchens (+110º F), possibly for one hour or more.Must be able to stand and exert well-paced mobility for up to 4 hours in length.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.Must be able to lift trays of food or food items weighing up to 30 pounds on a regular and continuing basis.Must be able to exert well-paced ability in limited space and to reach other locations of the hotel in a timely manner.Must be able to exert well-paced ability in limited space.Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.Minimum Qualifications:High school or equivalent education required.Two years experience as food server in full service restaurant is required. Customer service experience preferred.All employees must maintain a neat, clean and well-groomed appearance per the Virginia standards.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.