Server

Stars and Strikes Family Entertainment Centers; Buford (GA); Hybrid; USD 16,531 - 34,440; Full time

Job summary

Stars and Strikes Family Entertainment Centers in Buford, GA seeks a friendly Server to create a fun, welcoming dining experience for guests throughout the entertainment center. You will deliver excellent customer service and efficient food and beverage service in a fast-paced, family-friendly environment.

Responsibilities include greeting guests, taking orders with our POS system, delivering meals accurately, upselling menu items, handling payments, and supporting events and high-volume shifts

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Ability to manage multiple tables and tasks efficiently.
• Knowledge of alcohol service guidelines and state laws.

Responsibilities

• Greet guests promptly and provide friendly, attentive service throughout their visit.
• Take accurate food and beverage orders using the POS system.
• Deliver food and drinks quickly with order accuracy.
• Maintain knowledge of the full menu, specials, and promotions to answer questions.
• Responsible for serving alcoholic beverages in compliance with laws and company policies.
• Process guest payments accurately via cash, credit cards, and mobile payments.
• Monitor guest satisfaction by checking in, refilling drinks, and responding to requests.
• Maintain clean and organized dining, bowling lane, and service areas.
• Collaborate with bartenders, kitchen staff, food runners, and management to ensure efficient service.
• Follow all food safety, sanitation, and health regulations.
• Support special events and high-volume shifts while maintaining exceptional guest service.

Skills

Customer service

Communication

Multitasking

POS familiarity

Tools

POS system

Job description

As a Server at Stars and Strikes, you are responsible for creating a fun, welcoming, and memorable dining experience for guests throughout the entertainment center. This role combines excellent customer service with efficient food and beverage service while maintaining a high standard of hospitality in a fast-paced, family-friendly environment.

Key Responsibilities

• Greet guests promptly and provide friendly, attentive service throughout their visit
• Take accurate food and beverage orders using the point-of-sale (POS) system
• Deliver food and drinks quickly while ensuring order accuracy
• Maintain knowledge of the full menu, daily specials, and promotions to answer guest questions and make recommendations
• Responsibly serve alcoholic beverages in accordance with state laws and company policies
• Process guest payments accurately, including cash, credit cards, and mobile payments
• Monitor guest satisfaction by checking in regularly, refilling beverages, pre-bussing tables, and responding promptly to requests
• Maintain clean and organized dining, bowling lane, and service areas
• Work collaboratively with bartenders, kitchen staff, food runners, and management to ensure efficient service
• Follow all food safety, sanitation, and health regulations
• Support special events, birthday parties, and high-volume shifts while maintaining exceptional guest service