Server

Wolfgang Puck; Beverly Hills (CA); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Fully-paid health insurance

401(k) with employer match

Employee dining discounts at WolfgangP

Training and career progression

Résumé du poste

Spago Beverly Hills seeks a polished Server to deliver a refined, highly personalized dining experience reflecting Wolfgang Puck's Michelin-level standards. The role requires expert product knowledge, flawless service, and discretion in a fast-paced fine dining environment.

You will guide guests through menus, take accurate orders into the POS, and collaborate with culinary and beverage teams to ensure impeccable timing and guest satisfaction. Evening and weekend availability required.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of fine dining server experience.
• Previous experience in Michelin-starred or Michelin-recognized fine dining preferred.
• Experience in a luxury hospitality environment with rigorous service standards.
• Experience using a POS system.

Responsabilités

• Deliver polished, intuitive, and highly personalized service throughout the guest experience.
• Guide guests through the menu with thoughtful recommendations.
• Take accurate food and beverage orders and enter them into the POS system.
• Communicate with culinary, pastry, and beverage teams to ensure flawless timing and modifications.
• Maintain service timing and overall guest experience.

Connaissances

Polished guest service

Fine dining service

POS system experience

Teamwork & collaboration

Attention to detail

Formation

High School Diploma or GED

Outils

POS system

Description du poste

Position Summary

At Spago Beverly Hills, service is an art form defined by precision, consistency, and genuine hospitality. The Server plays a critical role in delivering a refined, highly personalized dining experience that reflects the legacy of Wolfgang Puck and the standards of a Michelin-level restaurant.

As a primary point of contact for our guests, the Server combines sophisticated product knowledge, polished service technique, and genuine hospitality to anticipate needs and guide each guest through a seamless dining experience. The ideal candidate has experience in a Michelin-level or Michelin-recognized fine dining environment and understands the discipline, attention to detail, and elevated service standards required to operate at this level.

Essential Responsibilities

• Deliver polished, intuitive, and highly personalized food and beverage service throughout the guest experience.
• Execute all steps of service with precision, consistency, and attention to detail.
• Demonstrate comprehensive knowledge of food, ingredients, preparation methods, wine, cocktails, and other beverage offerings.
• Guide guests confidently through the menu, making thoughtful recommendations based on individual preferences and dining occasions.
• Take accurate food and beverage orders and enter them promptly into the POS system.
• Communicate clearly and proactively with culinary, pastry, and beverage teams to ensure flawless execution of timing, modifications, allergies, and special requests.
• Anticipate guest needs and continuously monitor the table, responding with discretion and urgency.
• Maintain precise service timing and awareness of the overall progression of the guest experience.
• Demonstrate strong knowledge of Michelin-level service standards, dining room etiquette, and fine dining techniques.
• Prepare and present guest checks and process payments accurately and discreetly.
• Maintain a polished, organized, and fully stocked service station throughout service.
• Complete opening, closing, and side work to the highest standards.
• Assist with table setup, breakdown, and reconfiguration while maintaining attention to detail and service flow.
• Collaborate closely with fellow servers, support staff, and leadership to ensure seamless execution across the dining room.
• Contribute to a culture of continuous learning, refinement, and service excellence.
• Perform additional duties as assigned to support restaurant operations.

Pay: $16.90/hour + tips

Qualifications

To perform this role successfully, candidates must be able to meet the following requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education

• High School Diploma or GED required.

Experience

• Minimum of 2 years of fine dining server experience.
• Previous experience in a Michelin-starred, Michelin-recognized, or similarly high-level fine dining restaurant strongly preferred.
• Experience in a luxury hospitality environment with rigorous service standards preferred.
• Previous experience using a POS system.
• Demonstrated understanding of refined dining room etiquette, formal service standards, and hospitality principles.
• Availability to work evenings, weekends, and holidays.

Knowledge, Skills & Abilities

• Exceptional guest service skills with a polished, confident, and professional presence.
• Strong understanding of elevated fine dining service and the ability to execute service steps consistently.
• Exceptional food, wine, and beverage knowledge, with a passion for continued learning.
• Strong attention to detail and the ability to recognize and respond to the smallest aspects of the guest experience.
• Ability to anticipate guest needs and personalize service while maintaining appropriate discretion.
• Strong organizational and multitasking abilities in a fast-paced, high-expectation environment.
• Ability to remain composed, focused, and precise under pressure.
• Clear and effective communication skills with guests, colleagues, and culinary leadership.
• Strong teamwork and collaboration skills.
• Basic math skills and comfort handling payments and operating POS systems.
• Professional appearance, positive attitude, and commitment to excellence.
• Ability to stand and move for extended periods of time.

Why Join Spago Beverly Hills

• Fully-paid individual health insurance
• 401(k) with employer match
• Opportunities for training, growth, and advancement within the Wolfgang Puck family
• Employee dining discounts at our restaurants worldwide
• Joining our team means becoming part of a culture that values craftsmanship, collaboration, and creating unforgettable guest experiences—every service, every table, every night.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist, and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders, and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.

Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.