SERVER

Compass Group USA; Bethlehem (Northampton County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a Compass Group brand, delivers unforgettable guest experiences at stadium venues. The server role involves greeting guests, taking and delivering orders, and maintaining service standards throughout shifts.

Team members advise on menu items and accommodate dietary needs, coordinate with back-of-house staff, and ensure sanitation and privacy. Benefits include Instapay and other employee programs.

Responsibilities

• Greet guests warmly in the dining room and take food and beverage orders following steps of service.
• Deliver food promptly and professionally, maintain safety and sanitation standards, and assist with guest needs.
• Explain menu items, advise on pairings, accommodate dietary requests, and note allergies as needed.
• Coordinate with back-of-house staff to ensure accurate delivery and accommodate special requests.
• Communicate effectively with guests and staff, staying flexible and patient."
• Collect tickets and adhere to cash-handling procedures.
• Promote a clean, safe dining environment and maintain privacy of personal information.
• Address complaints promptly and relay information to the supervisor.
• Ensure dining room setup is ready before and after service; maintain cleanliness per sanitation standards.
• Operate various equipment (e.g., coffee machines, tea/soda dispensers) and support events with other departments.

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program