WAITER/WAITRESS

Compass Group USA

Indianapolis (IN)

On-site

USD 28,000 - 42,000

Full time

9 days ago

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Benefits offered by this job

Instapay (early wage access)
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program

Job summary

Levy, a leading provider in food, beverage, and retail services, seeks a friendly server to take orders and efficiently deliver items to dining guests. You will greet guests, explain menu options, and ensure timely, accurate service while upholding sanitation standards.

Role requires strong communication, teamwork, and cash-handling skills. You will coordinate with kitchen and staff during events and contribute to a safe, welcoming dining environment.

Qualifications

  • Experience in food service and guest interaction.
  • Strong knowledge of menu items and allergens.
  • Ability to follow established service steps and maintain sanitation.
  • Excellent team collaboration and communication skills.

Responsibilities

  • Greet guests warmly and take food and beverage orders promptly.
  • Deliver food and beverages professionally; assist guests with requests as needed.
  • Advise on menu options and allergen info; accommodate dietary needs.
  • Coordinate with back-of-house staff to ensure accurate orders.
  • Maintain a clean, safe dining area and proper sanitation standards.
  • Handle tickets, cash, and occasional payments according to procedures.
  • Address guest concerns or complaints and relay to supervisor as required.
  • Assist during events and coordinate with other departments as needed.

Skills

Customer service
Communication
Cash handling
Menu knowledge
Allergen awareness

Tools

POS system

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary:

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:
  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follow proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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