Server

Highgate Hotels, LP; Belmont (CA); On-site; USD 31,000 - 32,000; Full time

Job summary

Highgate Hotels is seeking a Server for Hyatt House Belmont in Belmont, CA. The role focuses on delivering courteous, efficient service to guests, taking orders, and handling payments for a seamless dining experience.

Ideal candidates hold a High School diploma or equivalent and can work flexible hours, stand for long periods, and move full trays in a fast-paced dining area. Training and uniform standards apply to maintain brand quality.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Must be able to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

Responsibilities

• Provide the highest quality of service to guests in an attentive, courteous, and efficient manner.
• Receive and deliver guests orders and collect payment.
• Attend hotel meetings and trainings and maintain uniform appearance and grooming.

Skills

Communication

Multitasking

Guest service

Attentive service

Education

High School diploma or equivalent

Job description

Server

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Job Details

• Requisition ID: 2026-81253
• Category: Food and Beverage
• Job Location: US-CA-Belmont
• Property: Hyatt House Belmont
• Compensation Minimum: USD $22.50/Hr.
• Compensation Maximum: USD $23.00/Hr.
• Compensation Type: Hourly

Location

Hyatt House Belmont

400 Concourse Dr

Belmont, CA 94002

Overview

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment

Responsibilities

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Qualifications

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Physical requirements:
  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.