Seasonal Pool Server – PT

Westin Las Vegas; Las Vegas (NV); On-site; USD 20,664 - 30,307; Full time

Job summary

Highgate Hotels is seeking a pool area server to deliver outstanding guest service in the outdoor pool area. You will take orders, deliver food and beverages, and handle payments with a courteous, professional demeanor.

Candidates should have a High School diploma or equivalent, be able to stand for long periods, and work outdoors with flexible hours. Strong communication and teamwork are essential.

Qualifications

• High School diploma or equivalent required.
• Ability to stand for long periods and work outdoors.
• Flexible with long hours and variable shifts.

Responsibilities

• Provide the highest quality of service to guests in the outdoor pool area in a friendly, attentive manner.
• Receive and deliver guest orders, and collect payment efficiently.
• Maintain appearance, grooming, and adherence to hotel standards during shifts.

Skills

Communication

Customer service

Multitasking

Attention to detail

Teamwork

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Overview

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment in the outdoor pool area.

Responsibilities

++General Requirements:++

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Qualifications

++Education & Experience:++

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• ++Physical requirements:++

• Flexible and long hours sometimes required.

• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift, ability to work outdoors.

• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.