Server

Hollywood Casino Aurora; Aurora (IL); On-site; USD 10,228 - 14,568; Part time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Aurora is looking for team members who excel in guest service and have experience in a high-volume setting. Responsibilities include delivering exceptional service, managing point-of-sale transactions, and maintaining a clean environment. Applicants should be at least 21 years old, with a high school diploma or equivalent, and possess strong communication skills. The starting salary is $9.00 per hour plus tips, along with other benefits designed to support your career growth.

Qualifications

• Must be at least 21 years of age.
• 2 to 3 years of high-volume service experience preferred.
• Ability to read, write, comprehend, and speak English.

Responsibilities

• Deliver internal and external guest service in accordance with company service standards.
• Perform duties in a polite, professional, and responsible manner.
• Operate a POS system and assist with overall room functions.

Skills

High-volume service experience

Point of Sale experience

Communication skills

Responsible alcohol and food service certification

Education

High school completion or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Essential Responsibilities

• Deliver internal and external guest service in accordance with company service standards
• Perform all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy
• Communicate accurate details of all menu items and preparation methods as necessary
• Operate a POS system
• Assist with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed
• Maintain a clean and stocked workstation in accordance with established health and safety guidelines
• Attend departmental and company meetings as required
• Perform all job functions in conjunction with the guidelines described in the department standard operating procedures manual
• Other duties as assigned

Qualification Requirements

• Must be at least 21 years of age
• High school completion or equivalent required
• At least 2 to 3 years of high‑volume service experience preferred
• Ability to maintain HCA identified responsible alcohol and food service certification
• Point of Sale, cash/credit handling experience required
• Ability to read, write, comprehend, and speak English

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected class.

Starting Salary

Starting at $9.00 an hour plus tips.