Dixboro House: Server

The Pulpo Group; Ann Arbor (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

The Pulpo Group in Ann Arbor, Michigan is looking for Experienced Servers for the Dixboro House. Our servers are integral to delivering world-class dining experiences and must exhibit excellent communication skills and emotional intelligence. Ideal candidates have over 2 years of serving experience and should be available for lunch and brunch shifts. The role offers opportunities for training and development in a collaborative environment. Join us to grow your career in hospitality.

Qualifications

• 2+ years of proven experience as a Server.
• Lunch and Brunch availability or preference.
• Maintain a positive attitude and professional presentation.

Responsibilities

• Warmly greet guests and provide comprehensive menu tours.
• Anticipate guest needs and adhere to service protocols.
• Participate in ongoing educational opportunities.

Skills

Excellent communication and interpersonal skills

Emotional intelligence

Strong attention to detail

Ability to work collaboratively

Education

Hospitality certification and/or education

Job description

We're Hiring Experienced Servers!

The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world‑class dining, transformational hospitality, and abundant nature. The Dixboro House is our restaurant arm of this unique project — carved out of the bones of the original barn structure originally erected in 1880. The century‑old barn has been restored to feature exposed 140‑year‑old timbers, a gambrel vaulted ceiling, the original stone fireplace, and a modern kitchen providing a familiar comfort to our guests.

We are serious about our service – working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors.

Our Servers are the cornerstone of our guests' dining experiences in the Dixboro House, embodying excellence in service and genuine hospitality. They expertly navigate our menus, tailoring each interaction to meet the unique needs and desires of our guests while ensuring seamless restaurant operations. You will learn from the best in the hospitality field and will gain knowledge and skills that are applicable to life and your profession. Long term, you will have an amazing career in hospitality that offers training, development opportunities and the ability to express your innovative ideas. Come grow with us! Join a winning team!

What You’ll Do

• Warmly greet guests, expressing genuine gratitude and sincerity.
• Provide comprehensive menu tours, showcasing expertise on our food and beverage offerings. Address guest inquiries regarding ingredients, preparation methods, and dietary restrictions to ensure a safe and enjoyable dining experience.
• Personalize menu overviews to align with guests' preferences and desired dining experiences.
• Anticipate and fulfill guest needs throughout their visit, adhering to service protocols and striving to exceed expectations.
• Drive sales and enhance guest satisfaction by continuously expanding job knowledge and identifying opportunities to enhance service.
• Contribute to restaurant efficiency by performing opening, running, and closing side work tasks diligently.
• Participate in pre‑shift and ongoing educational opportunities to foster continuous learning and growth.
• Foster teamwork by holding oneself and teammates accountable to our standards of excellence, cultivating a positive and supportive work culture.

Requirements

• 2+ years of proven experience as a Server. Hospitality certification and/or education is a plus.
• Lunch and Brunch availability or preference.
• Excellent communication and interpersonal skills, ensuring a smooth and cooperative environment.
• Embrace a collaborative team approach to fulfill both the team mission and each guest's needs.
• Demonstrate emotional intelligence and effectively manage personal energy in a dynamic environment.
• Maintain a positive attitude, embrace opportunities for growth and learning, and take pride in professional presentation.
• Remain composed and focused in fast‑paced settings, exhibiting strong attention to detail and efficient task prioritization.
• Refuse to compromise on standards or resort to shortcuts, upholding our commitment to excellence.