Server - La Serre

DineAmic Group; Chicago, Northern (IL, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K + Match

Company-paid Employee Assistance Plan

Food & Beverage Discounts

Job summary

La Serre at DineAmic Hospitality in Chicago's West Loop is seeking servers who deliver exceptional guest experiences in a fast-paced, full-service setting. You will demonstrate menu knowledge, guide selections, and work with bartenders and support staff to ensure seamless service from greeting to payment.

Candidates should have 2+ years in serving, strong F&B fundamentals, and relevant certifications. Equity-friendly team with rewards programs and events support company growth.

Qualifications

• 2+ years of serving experience in a full-service restaurant.
• Strong knowledge of food and beverage service fundamentals.
• Must meet minimum age requirements to serve alcohol.
• Valid alcohol service certification and food service certification or ability to obtain.

Responsibilities

• Provide attentive, knowledgeable service from greeting to farewell.
• Demonstrate menu knowledge and allergen awareness to guide guests.
• Enter orders accurately into the POS and manage pacing of courses.
• Collaborate with kitchen and bar staff for seamless service.
• Encourage guest engagement with rewards program and events.
• Handle payments accurately and maintain a clean dining area.

Skills

Customer service

Communication

Stamina

Food & beverage knowledge

Education

Alcohol service certification

Food service certification

Tools

POS system

Cash handling

Job description

Server - La Serre at DineAmic Hospitality

Brought to you by DineAmic Hospitality and situated in Chicago’s West Loop, La Serre and Bar La Rue offer a transportive dining and cocktail experience inspired by the charm and sophistication of the French Mediterranean. La Serre features French-inspired cuisine in an elegant, garden-like setting, while Bar La Rue provides a lively atmosphere for expertly crafted cocktails and elevated bites—creating a destination that seamlessly transitions from dinner to drinks.

We are seeking servers who can who can deliver exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. This role requires strong food and beverage knowledge, attention to detail, and a commitment to consistency and teamwork. Servers execute all steps of service with precision, warmth, and efficiency while maintaining a clean, organized, and welcoming dining environment.

Successful candidates are hospitality-driven professionals who thrive in high-energy settings, communicate effectively with guests and team members, and take pride in creating memorable dining experiences. Servers deliver excellent service that promotes guest loyalty and encourages return visits, collaborate closely alongside bartenders and support staff to ensure seamless service, and help introduce guests to the restaurant’s rewards program and other guest engagement initiatives when appropriate.

• Provide attentive, knowledgeable, and personalized service to guests from greeting through farewell, creating memorable dining experiences that build guest loyalty and encourage return visits.
• Demonstrate comprehensive knowledge of menu items, including allergens, to curate a memorable experience by making recommendations and confidently guiding guest selections.
• Accurately enter orders into the POS system and ensure proper pacing and timing of courses.
• Monitor table progress and proactively anticipate guest needs.
• Work collaboratively alongside support staff, kitchen, and bar teams to ensure seamless service throughout the dining room.
• Deliver food and beverages promptly to the entire dining room while confirming order accuracy and presentation standards.
• Encourage guests to join the restaurant’s rewards program and share relevant guest engagement initiatives when appropriate.
• Process guest payments accurately and efficiently in accordance with company procedures.
• Maintain a clean, organized, and welcoming section throughout service.
• Complete opening, running, and closing side work as assigned.
• Uphold responsible alcohol service standards in compliance with local and state regulations.
• Address guest concerns professionally and elevate issues to management when appropriate.
• Follow all company policies, sanitation guidelines, and food safety standards.
• Contribute positively to team morale and support fellow team members during high-volume periods
• Servers may be assigned to private dining or special events and are expected to review BEOs and execute event service in accordance with event timelines and company standards.
• Additional duties as needed within the scope of the role.

Minimum Qualifications

• At least 2 years serving experience in a full-service restaurant required (high-volume experience strongly preferred).
• Strong knowledge of food and beverage service fundamentals.
• Must meet minimum age requirements to serve alcohol per state law (if applicable).
• Valid alcohol service certification and food service certification (or ability to obtain within required timeframe).

Physical Demands + Work Environment

• Ability to stand and walk for extended periods (up to 8+ hours per shift).
• Ability to frequently lift and carry up to 30 pounds (trays, beverage racks, etc.)
• Continuous movement in a fast-paced environment.
• Ability to bend, reach, stoop, and twist frequently throughout shift.
• Must be able to move safely through kitchen area, including slick floors and tight spaces.

Core Competencies

• Accountability
• Communication Skills
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.