Serv Dept Admin Assistant (CMD-505) (3681)

Waukesha-Pearce Industries; Pflugerville (TX); On-site; USD 35,000 - 42,000; Full time

Job summary

Waukesha-Pearce Industries seeks a Service Department Administrative Assistant to support inside service, sales and parts tasks and to assist in building service work orders, payroll, dispatch, and customer relations. The role also coordinates the service department schedule and events.

Requirements include 1 year of administrative experience, a GED or high school diploma, and preferably bilingual English/Spanish. A mechanical background is a plus; strong computer and phone skills are essential.

Qualifications

• 1 year of experience as a Department Administrative Assistant.
• GED or High School Diploma required.
• Bilingual English/Spanish preferred for communication.
• Mechanical background or knowledge is a plus.

Responsibilities

• Perform administrative tasks for Service and Parts Department.
• Maintain Parts inventory and resolve inventory issues.
• Assist in daily operations and service-related decisions.
• Coordinate and maintain the service manager's schedule.

Skills

Phone etiquette

Multi-line telephone

Customer service

Independent worker

Type 25 wpm

Windows environment

Microsoft Word

Excel

PowerPoint

Access

Outlook

Education

GED or High School Diploma

Tools

Windows

Microsoft Word

Excel

PowerPoint

Access

Outlook

Job description

Job purpose

The Service Department Administrative Assistant will perform all aspects of tasks associated with inside service, sales and parts department that meet with the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations. This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.

Duties and responsibilities

• Perform necessary administrative tasks for Service and Parts Department
• Perform necessary tasks required for maintaining Parts inventory
• Review and resolve inventory issues
• Assist in making necessary decisions for daily operations
• Perform other duties as assigned

Qualifications

• Must have 1 year previous Department Administrative Assistant
• GED or High School Diploma
• Prefer bilingual (English/Spanish) speaking and writing skills
• Mechanical background or knowledge preferred

Knowledge, Skills, and Abilities

• Must have good phone etiquette, and be able to manage a multi-line telephone
• Must meet goals and objectives set forth by the company
• Must conform to company policies and procedures
• Must have a current driver's license and acceptable driving record per WPI insurance carrier standards
• Must have the ability to work flexible hours and days
• Must have the ability to type 25 words per minute
• Must be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)
• Must be dependable and able to work independently
• Must have customer service experience
• Must maintain good client relations
• Must maintain professional appearance
• Must promote and maintain a clean, neat and safe work environment
• Must have the ability to effectively operate various types of office equipment, including but not limited to computer, fax, printer and telephone system
• Must be able to protect the company assets and interest

Working Conditions

• Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.
• Weekend hours as necessary.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una instituci n EEO/AA (igualdad de oportunidad/accion afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacion sexual, infomacion genetica, identidad de genero, o expresion de genero en los programas o actividades los cuales opera.