Separations Field Application Specialist (RTP)

Sartorius Stedim North America, Inc.; United States; Remote; USD 90,000 - 125,000; Full time

Benefits offered by this job

401(k) Match

Flexible Spending Account

Health plans

Paid time off

International collaboration

Job summary

Sartorius is seeking a Separations Field Application Specialist to support NFF, TFF, and UF/DF technologies across major accounts in the RTP region, Raleigh, Durham, and surrounding states. The role combines product expertise, customer demonstrations, and hands-on trials to ensure successful implementation.

Located in the RTP area, the candidate will collaborate with Sales, Product Management and Quality to drive trials, collect feedback, and contribute to continuous improvement.

Qualifications

• Bachelor's degree in biological engineering or related life sciences field.
• 3+ years in process development, MSAT, or bioprocessing in biotech/pharma.
• Knowledge of TFF, UF/MF/DF, NFF and viral filtration; aging and scaling is a plus.
• Willingness to travel >50% and support field customers.

Responsibilities

• Support sales with product presentations, demonstrations and application studies.
• Lead trials and reports to design optimized products per requirements.
• Provide technical support and troubleshoot field implementation issues.
• Collaborate with Sales, Product Management and Quality across functions.
• Train internal staff and customers; prepare trial reports for teams.

Skills

Process development

MSAT

Bioprocessing

Technical support

Demos

Presentation skills

Microsoft Office

Education

Bachelor's degree in biological engineering, biotechnology or life sciences

Master’s degree preferred

Tools

Microsoft Office

Job description

The Separations Field Application Specialist will be responsible for ensuring the successful application, implementation, qualification, and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) by providing overall product expertise, application knowledge, and technical support throughout each step of the customer process. This role supports the Sales process through product positioning, presentations, demonstrations, and trials, primarily for customers in Raleigh NC, Durham NC, RTP, and at times the Georgia, Florida, Tennessee, and Puerto Rico regions.

Sartoriushas an exciting opportunity for a dynamic,self-motivated, professional to help support our customers in implementing our Separation Technology products. This is an exciting opportunity to join a global company known for a great culture, innovative products and stability. If interested, please read on.

The ideal candidate will be located in the RTP area.

What you will accomplish together with us:

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams
• Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

What will convince us:

• Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; Master’s degree preferred
• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role
• In-depth knowledge in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Ability to troubleshoot technical and application-related issues in customer environments
• Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
• Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization
• Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions
• Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
• Proven software skills, e.g. Microsoft Office
• Ability to lift ~50 pounds
• Willing to travel >50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need
• Identification with our core values: Sustainability, Openness, Enjoyment

This position also includes a bonus and auto allowance.

What We Offer

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen’s Network"
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.