Sensory Technician

Nestlé S.A.; Solon (OH); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Job summary

Nestlé USA is seeking a Sensory Technician to organize and maintain the sensory lab, handle sensory samples and panel sessions, and support training activities. You will ensure safe lab practices, proper documentation, and efficient resource use in a collaborative, inclusive environment.

You will coordinate equipment maintenance, sample procurement, and study setup, while assisting panelists and staff to achieve high-quality sensory data and smooth study execution.

Qualifications

• High School degree required, technical training preferred.
• Experience in laboratory is preferred either in a classroom or work environment.
• Strong computer skills. Software knowledge: Microsoft Excel, Word, PowerPoint and Outlook. EyeQuestion is a plus.
• Strong written and oral communication skills.
• Strong organizational skills.
• Able to work well in a team environment.
• Flexible work hours, as required by the business.
• An inclusive individual with a collaborative attitude, who enjoys working with, learning from and sharing knowledge with others.
• Strong track record for effectively following instructions systematically.
• Strong track record of receiving feedback well and acting on it effectively.

Responsibilities

• Follow and promote good laboratory practices and safe laboratory behaviors, ensuring compliance with Nestlé standards and documentation.
• Support maintenance plans to keep sensory equipment and facilities clean, organized, operational, and properly managed.
• Maintain inventory of samples and sensory laboratory materials.
• Assist in coordination and procurement of samples and sensory supplies to support lab operations.
• Assist in revision and maintenance of documentation for lab procedures and best practices.
• Support equipment calibration programs and efficient use of resources.
• Contribute ideas to improve lab operations and workflows.
• Manage safe sensory product reception, storage, inventory, traceability and disposal in collaboration with clients and staff.
• Set up sensory studies using sensory software and ensure rooms are equipped for calibration and testing.
• Prepare sample preparation and serving following protocols to collect high-quality data.
• Collaborate with panelists and staff for smooth study execution.
• Manage changes during panel sessions efficiently and assist tasters with supply or IT needs.
• Support training materials, references and standards; assist execution of training activities for employees and stakeholders.
• Support panelist recruitment and onboarding; track contractor time; prepare utilization reports; schedule sessions.

Skills

Laboratory skills

Communication

Teamwork

Education

High School diploma

Technical training

Tools

Microsoft Excel

Word

PowerPoint

Outlook

EyeQuestion

Job description

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

JOB SUMMARY:

The Sensory Technician is responsible for the coordination, organization and maintenance of the sensory lab, administrating sensory samples and panel sessions, and supporting sensory training activities. The Sensory Technician creates a safe and efficient environment for sensory test completion.

PRIMARY RESPONSIBILITIES:

Key Support for Sensory Laboratory Operations

• Follow and promote good laboratory practices and safe laboratory behaviors, ensuring compliance with relevant Nestlé standards, documentation, and other local requirements.
• Support the implementation of maintenance plans to ensure sensory equipment and facilities are clean, organized, operational, and properly managed.
• Maintain inventory of samples and sensory laboratory materials.
• Assist with the coordination and procurement (online or in person) of samples and sensory supplies to support laboratory operations.
• Assist in the revision and maintenance of documentation related to sensory laboratory procedures, processes, and best practices.
• Support the implementation of equipment calibration programs.
• Ensure efficient use of sensory laboratory resources and materials.
• Contribute ideas and support initiatives aimed at improving sensory laboratory operations and ways of working.

Support Sensory Tests & Trainings

• Manage safe sensory product reception, storage, inventory, traceability, and disposal in collaboration with clients and laboratory staff.
• Assist in setting up sensory studies using sensory software.
• Ensure sensory testing rooms are fully equipped to conduct sensory calibration and testing sessions.
• Be responsible for sample preparation and serving following structured protocols, contributing to the collection of high-quality sensory data.
• Work collaboratively with panelists and sensory staff before, during, and after sensory studies to ensure smooth study execution.
• Manage changes during panel sessions effectively and efficiently.
• Assist sensory tasters with supply or IT needs during testing sessions.
• Support the implementation and maintenance of sensory training materials, references, and standards.
• Support the execution of sensory training activities for employees and other stakeholders.

Support Sensory Panel Management

• Support panelist recruitment sessions in collaboration with sensory team and internal stakeholders.
• Assist with onboarding activities for new sensory panelists, including workplace, system, and equipment setup.
• Support tracking of contractor time and utilization to ensure availability of panel resources.
• Prepare resource utilization and activity reports as required.
• Assist planning and scheduling of sensory panel session to ensure smooth laboratory operations.

JOB QUALIFICATIONS (Education, Experience, and Knowledge):

• High School degree required, technical training preferred
• Experience in laboratory is preferred either in a classroom or work environment
• Strong computer skills. Software knowledge: Microsoft Excel, Word, PowerPoint and Outlook. EyeQuestion is a plus.
• Strong written and oral communication skills
• Strong organizational skills
• Able to work well in a team environment
• Flexible work hours, as required by the business
• An inclusive individual with a collaborative attitude, who enjoys working with, learning from and sharing knowledge with others.
• Strong track record for effectively following instructions systematically
• Strong track record of receiving feedback well and acting on it effectively

Salary:$47,054.70 to$63,585.00 per year

Bonus Eligibility:Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.