Sensory Beauty Host: Elevate Guest Experience (Part-Time)

L'Occitane En Provence; Chicago (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

L'Occitane En Provence in Chicago seeks a Part-Time Beauty Host to greet guests and deliver a sensorial experience at our 900 N Michigan Shops. You will engage customers and create a tranquil environment that resonates with our iconic brand.

You’ll prioritize guest satisfaction, collaborate with a diverse team, and adapt to evolving store needs while maintaining a warm, inviting atmosphere for all visitors.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to solve problems creatively while maintaining calm under pressure.
• Entrepreneurial mindset with a track record in sales environments.
• Customer-focused mindset across internal and external customers.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability to changing tasks and a flexible schedule.
• Basic technology skills for using point-of-sale and digital tools.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer satisfaction focus

Interest in skincare/fragrance

Adaptability/flexibility

Basic technology skills

Job description

L'Occitane En Provence in Chicago seeks a Part-Time Beauty Host to greet guests and deliver a sensorial experience at our 900 N Michigan Shops. You will engage customers and create a tranquil environment that resonates with our iconic brand.

You’ll prioritize guest satisfaction, collaborate with a diverse team, and adapt to evolving store needs while maintaining a warm, inviting atmosphere for all visitors.