Sensor Operations Analyst

ChampionX; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

ChampionX, now part of SLB, seeks a technical operations specialist to support sensors, IoT devices, and digital solutions across a large monitoring fleet. You will develop automation tools, troubleshoot device and API challenges, and coach users while ensuring data quality and reliability.

The role emphasizes cross‑functional collaboration and safety adherence. The candidate should have a Bachelor's in a technical field, 2+ years of relevant experience, and strong Python/SQL/JavaScript skills,

Qualifications

• Bachelor's degree in Science, Engineering, Information Technology, Data Analytics, or a related technical discipline.
• Minimum 2 years of relevant technical, product support, operations, or data analysis experience.
• Experience troubleshooting technical systems, devices, software applications, or connectivity issues.
• Experience working with customers, field personnel, or cross-functional operational teams.
• Experience troubleshooting device, software, connectivity, and API-related issues.
• Strong analytical and problem‑solving skills with the ability to identify root causes and drive issue resolution.
• Experience supporting technical products, connected devices, sensors, or digital solutions.
• Ability to interpret data, monitor performance metrics, and make operational recommendations.
• Proficiency with LLMs, AI, and Automation Tools.
• Demonstrated coding knowledge with experience in Python, SQL, and JavaScript.
• Strong customer service and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced, demand‑driven environment.
• Experience creating and maintaining standard operating procedures (SOPs) and delivering user training.
• Ability to work independently under general supervision and follow established processes and guidelines.
• Commitment to safety and adherence to company safety procedures.

Responsibilities

• Develop and maintain automation tools and workflow solutions using Python, APIs, LLMs, and data platforms to streamline processes, improve data accuracy, reduce manual effort, and enhance operational efficiency.
• Serve as the primary point of contact for field personnel, customers, and internal stakeholders regarding sensor‑related questions, issues, and technical support.
• Provide troubleshooting, user coaching, and issue resolution for sensor devices, software platforms, connectivity challenges, data transmission, and API integrations.
• Support device commissioning, configuration, deployment, and ongoing maintenance while ensuring data quality and reliability across a fleet of 12,000+ monitoring devices.
• Monitor device health, pump variance, dosage accuracy, and key performance indicators through exception‑based reporting and proactive performance analysis.
• Develop and maintain Power BI dashboards, performance tracking tools, and reporting solutions to improve operational visibility and decision‑making.
• Create and enhance Python‑based automation tools, workflow improvements, API integrations, and data management solutions to increase efficiency, scalability, and program performance.

Skills

Analytical thinking

Root cause analysis

Data interpretation

LLMs, AI, automation tools

Python

SQL

JavaScript

Customer service

Stakeholder management

Communication

Multi-tasking

SOPs & training

Independent work

Safety adherence

Education

Bachelor's degree in Science/Engineering/IT/Data Analytics

Tools

Python

SQL

JavaScript

Power BI

APIs

Databases

Job description

Minimum Education & Experience Requirements

Bachelor's degree in Science, Engineering, Information Technology, Data Analytics, or a related technical discipline.

Minimum 2 years of relevant technical, product support, operations, or data analysis experience.

• Experience troubleshooting technical systems, devices, software applications, or connectivity issues.
• Experience working with customers, field personnel, or cross-functional operational teams.
• Experience troubleshooting device, software, connectivity, and API-related issues.

Required Skills & Experience

• Strong analytical and problem‑solving skills with the ability to identify root causes and drive issue resolution.
• Experience supporting technical products, connected devices, sensors, or digital solutions.
• Ability to interpret data, monitor performance metrics, and make operational recommendations.
• Experience troubleshooting device, software, connectivity, and API-related issues.
• Proficiency with LLMs, AI, and Automation Tools.
• Demonstrated coding knowledge with experience in Python, SQL, and JavaScript.
• Strong customer service and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced, demand‑driven environment.
• Experience creating and maintaining standard operating procedures (SOPs) and delivering user training.
• Ability to work independently under general supervision and follow established processes and guidelines.
• Commitment to safety and adherence to company safety procedures.

Preferred Skills & Experience

• 3 to 5 years of experience combining technical, digital, and operational responsibilities.
• Experience supporting IoT, remote monitoring, industrial automation, or sensor‑based technologies.
• Python scripting and process automation experience.
• Experience working with APIs, databases, and system integrations.
• Knowledge of chemical injection monitoring, production optimization, or oil and gas operations.
• Experience with device commissioning, configuration, and deployment activities.
• Experience managing large device fleets and monitoring device health metrics.
• Training, onboarding, and change management experience.
• Experience coordinating with vendors, customers, and field service teams.

Job Duties

• Develop and maintain automation tools and workflow solutions using Python, APIs, LLMs, and data platforms to streamline processes, improve data accuracy, reduce manual effort, and enhance operational efficiency.
• Serve as the primary point of contact for field personnel, customers, and internal stakeholders regarding sensor‑related questions, issues, and technical support.
• Provide troubleshooting, user coaching, and issue resolution for sensor devices, software platforms, connectivity challenges, data transmission, and API integrations.
• Support device commissioning, configuration, deployment, and ongoing maintenance while ensuring data quality and reliability across a fleet of 12,000+ monitoring devices.
• Monitor device health, pump variance, dosage accuracy, and key performance indicators through exception‑based reporting and proactive performance analysis.
• Develop and maintain Power BI dashboards, performance tracking tools, and reporting solutions to improve operational visibility and decision‑making.
• Create and enhance Python‑based automation tools, workflow improvements, API integrations, and data management solutions to increase efficiency, scalability, and program performance.

About Us:

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com. Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal