Senior ZIA Engineer: Scale, Zero Trust & Zscaler Ops

Orion Innovation; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Orion Innovation is recruiting for a Senior Zscaler Engineer to provide daily operational support for the Zscaler platform, manage security policies, and drive large-scale rollout projects. The role emphasizes advanced ZIA/ZPA configurations, traffic forwarders, and identity integrations with SAML 2.0/SCIM across enterprise environments.

Candidates should have extensive experience with SSL/TLS inspection, PKI management, and diagnosing network issues using packet analysis.

Qualifications

• Deep ZIA expertise at large scale (hundreds of thousands of users).
• ZPA and Zero Trust Network Access design including app segmentation and policy.
• Traffic forwarding experience (GRE, IPsec, PAC files) across OSes.
• Strong routing/architecture knowledge (BGP, OSPF, SD-WAN).
• Identity integration via SAML 2.0 and SCIM.
• SSL/TLS inspection and enterprise PKI management.
• Advanced diagnostics with packet analysers.
• Senior-level experience supporting a large global enterprise.

Responsibilities

• Provide daily operational support and troubleshooting for the Zscaler platform.
• Support project expansions and rollouts.
• Manage ZIA policy: Threat protection, Cloud Firewall, Sandboxing, DLP, and URL filtering.
• Manage ZPA zero trust access: segmentation, App Connectors, and access policies.
• Deploy and troubleshoot traffic forwarding at scale with GRE/IPsec/PACs and Zscaler Client Connector.
• Integrate Zscaler with identity providers using SAML 2.0 and SCIM (e.g., Microsoft Entra ID, Okta).
• Manage enterprise PKI and design SSL/TLS inspection policies.
• Isolate latency and packet loss using packet analysis and ZDX.
• Build reporting/telemetry for SecOps; automate with Python/PowerShell/Terraform against Zscaler APIs.
• Collaborate with other technology teams.

Skills

ZIA expertise

ZPA / Zero Trust

Traffic forwarding

Routing architecture

SAML 2.0 / SCIM

SSL/TLS inspection

Diagnostics / packet analysis

Senior enterprise support

Tools

Python

PowerShell

Terraform

Job description

Orion Innovation is recruiting for a Senior Zscaler Engineer to provide daily operational support for the Zscaler platform, manage security policies, and drive large-scale rollout projects. The role emphasizes advanced ZIA/ZPA configurations, traffic forwarders, and identity integrations with SAML 2.0/SCIM across enterprise environments.

Candidates should have extensive experience with SSL/TLS inspection, PKI management, and diagnosing network issues using packet analysis.