Senior Workforce Programs Manager – Electric Operations

Iberdrola

Town of Kirkwood (NY)

On-site

USD 106,000 - 133,000

Full time

5 days ago

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Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Professional development

Career advancement

Job summary

NY STATE ELECTRIC & GAS CORP in Kirkwood, NY seeks a Program Manager - Workforce Support to develop goals, manage executive reporting, and coordinate cross-functional teams ensuring workforce readiness and policy adherence. The role covers weather readiness, system planning, and staffing governance aligned with corporate priorities and budgets.

The ideal candidate demonstrates leadership, strong analytics, and communication skills, with budgeting, forecasting, and SAP reporting experience.

Qualifications

Bachelor's degree in business or related field.
Minimum 8 years of related experience.
Ability to prepare executive-level presentations, reports, and communications.
Advanced proficiency in Excel, PowerPoint, Word, and Teams.
Experience supporting headcount planning, budgeting, forecasting and performance analysis.

Responsibilities

Manage executive reporting and stakeholder communications by consolidating business updates, preparing leadership meeting materials, tracking strategic initiatives, and ensuring timely communication of key priorities and progress.
Drive cross-functional alignment and operational efficiency by coordinating teams around shared goals, identifying organizational efficiencies, reducing duplication of effort, and ensuring consistent communication, training, and execution across departments.
Develop program and departmental goals, performance measures, and reporting metrics that translate corporate priorities and new business initiatives into clear, measurable operating objectives.
Support the preparation, coordination, and monitoring of weather and restoration readiness activities, including plans, resource requirements, status reporting, and follow‑up actions.
Partner with System Planning, Projects, and other functions to coordinate interdependent business requirements, resolve issues, and support effective planning and project execution.
Maintain program and project tracking for monthly workplan meetings, highlighting schedule, milestone, performance, risk, and action‑item status to support timely management decisions.
Monitor adherence to applicable policies and work practices for expenditures and the use of company resources, identify exceptions or emerging risks, and support timely corrective action.
Manage compliance with required training programs across Electric Operations, Planning, and Projects by monitoring completion, coordinating with functional leaders, identifying gaps, and supporting timely corrective actions to maintain workforce readiness and adherence to company requirements.
Lead budget planning and performance tracking by monitoring budget‑to‑actual results, supporting forecasting, headcount planning, rate case assumptions and providing recommendations on efficiency opportunities using financial and SAP reporting data by identifying risks and variance drivers.
Recommend process improvements that enhance reporting and governance effectiveness.