Senior Workforce & Program Analysis Lead

Customs and Border Protection; Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Job summary

Customs and Border Protection, part of the Department of Homeland Security, seeks a senior workforce analyst in Washington, DC. The role focuses on oversight and analysis of HR staffing programs, with emphasis on data-driven decisions and trend reporting for multiple offices.

The incumbent will develop hiring plans based on turnover projections, advise management on workforce strategies, and lead process-improvement projects, often working independently to meet evolving requirements.

Qualifications

• Providing oversight and analysis of HR staffing and workforce management programs and policies.
• Developing and analyzing hiring plans based on turnover, losses and program changes.
• Advising management on analytical and programmatic workforce functions.
• Leading teams/projects to redesign, automate, and re-engineer processes to meet changing needs.

Responsibilities

• Perform with independence in administration of workforce management functions for senior management.
• Analyze staffing, classification, organization structure, and data/trend insights to improve programs.
• Provide analytical data reporting for all offices to capture employment levels and trends.
• Develop and recommend improvements in services and lead process redesign initiatives.

Skills

Workforce analysis

HR policy analysis

Staffing planning

Advisory capacity

Project leadership

Process improvement

Job description

Customs and Border Protection, part of the Department of Homeland Security, seeks a senior workforce analyst in Washington, DC. The role focuses on oversight and analysis of HR staffing programs, with emphasis on data-driven decisions and trend reporting for multiple offices.

The incumbent will develop hiring plans based on turnover projections, advise management on workforce strategies, and lead process-improvement projects, often working independently to meet evolving requirements.