Senior Workers Compensation Claims Adjuster

Gallagher Bassett; Orlando (FL); Remote; USD 60,000 - 85,000; Full time

Job summary

Gallagher Bassett is seeking a Claims Adjuster to manage workers compensation claims. The ideal candidate will have a minimum of 5 years of experience, strong analytical skills, and an active adjusters license. This role requires empathy and effective communication to navigate the claims process. The position offers the flexibility of remote work as part of a dedicated team committed to achieving positive outcomes for clients.

Qualifications

• Minimum of 5 years related claims experience.
• Active adjusters license required; Florida license preferred.
• Experience with related claims and business software.

Responsibilities

• Investigate, evaluate, and resolve workers compensation claims.
• Provide exceptional customer service to claimants.
• Document and communicate claim activity timely and efficiently.

Skills

Claims Management

Analytical Skills

Empathy

Critical Thinking

Problem Solving

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Role specifics:

• Jurisdictions: Mix of Southeast states; primarily Florida
• Licenses: An active adjusters license is required. FL license preferred.
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: Minimum of 3-5 years of hands-on workers compensation adjusting experience required including handling a lost-time desk and litigation.

• Jurisdictional Experience: Mix of Southeast states; primarily Florida

• Active Adjusters' licenses: An active adjusters license is required. FL license preferred.

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

REQUIRED QUALIFICATIONS:

• High School Diploma.

• Minimum of 5 years related claims experience.

• Appropriately licensed and/or certified in all states in which claims are being handled.

• Knowledge of accepted industry standards and practices.

• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree

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